Lithia & Driveway reviews

3.9

69% would recommend to a friend

(1,013 total reviews)
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Bryan DeBoer

81% approve of CEO

64% positive business outlook

Lithia & Driveway has an employee rating of 3.9 out of 5 stars, based on 1,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lithia & Driveway employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Being in a smaller town and knowing the company has a long history.

Cons

Way to many come-backs, as an adviser you are held responsible, if the customers not happy you get a bad customer satisfaction report. Finally it weighs on you and your numbers start slipping then more weight is applied. The adviser may not be in control of dispatching or the tech's but all mistakes are on you. Watch out for the good ol boy club!

4.0
Feb 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Building relationships with customers, laid back helpful co-workers, authority to solve customer complaints without having to bring upper management into the situation. Self satisfaction at accomplishing goals, working as a team to provide 100% customer satisfaction.

Cons

Long hours, commission only pay, high turnover of management

1.0
Feb 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Huge infrastructure. Lots of money in the bank.

Cons

Huge infrastructure means more red tape and asking permission to do any little thing. Was told our pay wouldn't change to keep us from bailing. Soon after they cut pay plans several times. 30-40% pay cut average for most employees.

Viewing 952 - 954 of 1,013 Reviews

Glassdoor has 1,046 Lithia & Driveway reviews submitted anonymously by Lithia & Driveway employees. Read employee reviews and ratings on Glassdoor to decide if Lithia & Driveway is right for you.