LiveRamp reviews

3.3

53% would recommend to a friend

(718 total reviews)
avatar

Scott Howe

63% approve of CEO

38% positive business outlook

LiveRamp has an employee rating of 3.3 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LiveRamp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

718 reviews
1.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

LiveRamp is holistically a great organization. The product offering is incredibly well positioned in the marketplace. You can tell from any of the recent earnings calls that LiveRamp is pandemic proof - it is a platform that is necessary to how organizations do business today. The benefits that LiveRamp offers to employees are also top notch, especially the RampRemote program they implemented during this pandemic WFH situation. Having been in talent acquisition, I’ve worked with 25+ leaders from across various internal organizations, departments, and teams and can attest to the fact that LiveRamp has some truly exceptional leaders. LiveRamp is in high growth mode (even amidst the pandemic) and things move incredibly quickly. If you want a role with an opportunity for impact, LiveRamp is a place for that. LiveRamp SEAMLESSLY transitioned a workforce of 1,200+ employees to fully remote on the drop of a dime. And in the time since then, they have done an incredible job of keeping everyone connected. Shout out to the workplace experience team, as they had the toughest challenge of all trying to emulate the in office culture into a remote world. I also think the diversity of the folks we hire is far ahead of other organizations. And along those lines, we’ve made some tremendous strides in building out the ERG’s of LiveRamp. It really is great to see how passionate folks at LiveRamp are (about everything!).

Cons

Introduction note: all of the below listed cons are specific to the team I was a part of during my tenure at LiveRamp, NOT the organization on a whole: -Management does not hold everyone accountable to the same level of work, to SLA’s, or to our methodologies. -Management will say some incredibly unkind and disrespectful things about you behind your back (I only know this because my former manager was accidentally sharing their screen on a call when I was able to visibly see a conversation between my manager and their manager on Slack that had taken place about me - it was not nice). I mentioned this instance to HR but I highly doubt this specific instance will be investigated. -There is no work/ life balance (management will email you at 8pm asking you to “process work”) and even if/when you let management know that you are drowning in work and spending your evenings online, they will tell you that you can do more (according to their workload calculator spreadsheet that they built out) and will not provide any relief. If you take so much as 3 business days off from work, they will continue to pile on excessive work for your return, making your “flexible PTO” more stressful than work itself. -There are no growth opportunities. In career discussions, management will tell you that “it takes time” and to “keep stretching yourself.” Meaning that they will ask you to do work that would normally be expected of the next level but without the pay of doing that level of work. And this will continue on until you eventually realize that they have no intentions of ever promoting you. -You WILL NOT BE RESPECTED in the same way that everyone else is. I could list example after example of these instances.

avatar
LiveRamp Response
5y
LiveRamp Alum - Your positive perspective on LiveRamp as a whole reflects what we hear from so many teammates. That said, you clearly had a mixed experience with your immediate team, and I want to personally acknowledge this. We don't always get things right—and make outright mistakes at times. In those moments, our culture is one that asks leaders to operate with humility, share openly what they've learned, and get better. I have personally seen this happen in this case, and wish you tremendous success in your next chapter. - Brandon
2.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

LiveRampers are generally some of the nicest people you'll meet. The culture is a positive one and most people enjoy working with their teams.

Cons

There is a very dysfunctional relationship between engineering, product, and sales. The product org is mostly comprised of inexperienced PMs right out of college who don't know how to say no, and who let the salespeople tell engineers to build things that simply don't make sense from a technical perspective. As a result, there is a lot of technical debt due to poor decisions that were motivated by a short-term goal of immediate revenue. The codebase is cluttered with snowflake applications that were built in a hacky way just to support a specific client, which leads to tons of maintenance issues. As an engineer you will spend the bulk of your time layering hack upon hack to keep some ill-conceived product going. Naturally, on-call rotations are stressful and filled with firefighting. There are frequent "red events" throughout the engineering org where clients understandably escalate the issue because their poorly-built product is now breaking, and you are pressed to fix things in the fastest way possible. You rarely have the luxury of doing the right long-term fix, because once you're done with this crisis we're on to the next one (or you've been tasked with quickly building the next ill-conceived product that sales just signed a million-dollar contract for). And the recent developments in privacy regulations further increase the burden on engineering to build more artificial complexity into their systems, making things even more brittle. If you're someone who wants to grow technically, there's really not much to be gained in this environment. You will waste years of your life trying to understand the logic behind convoluted database models and navigating around historical artifacts in the code, rather than learning about good engineering principles.

avatar
LiveRamp Response
6y
[From Sean Carr, VP of Engineering] Fellow LiveRamper - Thanks for sharing your experience and thank you for all you're doing to help us scale in the right ways. It's true that our product and engineering teams have historically been composed predominantly of recent college grads. That has been an asset in some ways and a challenge in others. Over the past year, we've made dozens of experienced hires on both product and engineering to help us mature our processes and execution. The recent creation of our QE and Reliability team is a focused way of addressing several of the other concerns you raise, as is our investment in GCP Migration (late stages) and our evolution to an API Platform (early stages). All are investments in long-term product development rather than simply near-term revenue growth. Even so, there is plenty to improve! Every company that scales from a startup to a successful public company must persist through its adolescent stage—that's where we find ourselves today. Hopefully you are seeing the signs of improvement in a number of the areas you highlight. If not, please do reach out to your manager or me personally; we'd value your ideas for how to move the needle as quickly as possible.
1.0
Feb 22, 2017

Not as advertised

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries across the board are strong for the work, good work life balance, industrial chic office space, macbooks for everyone.

Cons

Lack of accountability, throwing people under the bus will get rewarded. There's a lack of transparency but that's not surprising because the CEO will not speak to groups larger then 15 people.

Viewing 52 - 54 of 718 Reviews

Glassdoor has 816 LiveRamp reviews submitted anonymously by LiveRamp employees. Read employee reviews and ratings on Glassdoor to decide if LiveRamp is right for you.