Lockton Companies reviews

4.0

78% would recommend to a friend

(1,809 total reviews)
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Ron Lockton

91% approve of CEO

72% positive business outlook

Lockton Companies has an employee rating of 4.0 out of 5 stars, based on 1,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lockton Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 27, 2025

Brokerage firm with a dudebro golfing drinking culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good - decent pay, 37.5 hour weeks, good amount of vacation days, and lots of holidays. Excellent health insurance coverage, but with a caveat...

Cons

The health insurance is excellent, but to get full coverage you have to do tons of silly activities to lower the premium. None of it improves health or the wellbeing of employees. However, if you want to go into brokerage there are many opportunities to advance. But be warned - it's an environment geared towards males who like to drink and golf. Some of the brokers and those supporting brokerage activities are top professionals. But most are disorganized divas, especially those working with municipalities. The so called marketing communications dept is just a factory for responding to RFPs and providing graphic design/website support to health insurance companies. That team is toxic and all it devotes its time is to talk bad about the brokers and external clients. Very demoralizing.

1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

401k retirement package, health insurance, 47.5 hour work weeks

Cons

Too many cons to count. -Unless you're a (white male) producer, you are underpaid and unappreciated at Lockton. Everyone is told to worship the ground the producers walk on, yet they treat everyone beneath them so poorly. They also make an average of $700k per year while the people actually servicing their accounts do all the work and are barely given $3k annual bonuses on top of their $57k salary. Some people at Lockton have law degrees, a second bachelors degree, or a masters degree and are still not payed extra for having more degrees and experience than others. -The men go on regular golf trips during the work day, while the women are expected to keep working. When this was brought to some of management's attention (after different women have brought this up multiple times) they then limited their golf outings. They'd rather not go golfing than just invite the women, even the women who actually golf, to join them? How insulting. -The amount of micromanaging and inconsistency is overwhelming. Some managers are extremely strict about overtime, then approach you when things aren't getting done, even though these things could be done if they allowed overtime. Some managers make entry level associates wait 2-4 YEARS before promoting or giving them a fair raise, while others promote at a normal rate. A lot of AEs speak to others as if they're children and do not change anything even when politely confronted. -Other offices in the Texas series have more social gatherings, catered in lunches, networking events, etc. while the Dallas office does not. Lockton saw 27% company growth this past year (someone else also mentioned this in the comments below), but no one know where that money is going? Back to the producers and Lockton family, instead of the people doing actual work? Most likely. -The amount of favoritism and nepotism is concerning. I've never been with an organization that has entire families working at a company, especially when some of them do not deserve the roles they have. So many interns and associates work at Lockton because their dads also work in insurance. Even when nepotism isn't present, it's clear that some employees are blatantly treated better than others. The worst part is they don't even try to hide it. -There is no training. No one has time to train you or explain things. Yet, managers will use your lack of insurance coverage knowledge as an excuse to not promote you or give you raises. -No one listens to you. People ask for our advice, then completely ignore it. Multiple people have said that Lockton does not even ask for feedback or reasons for leaving during exit interviews. Who doesn't even ask the most important question in an exit interview? -Things are going downhill at Lockton fast. Retention and management is poor. The turnover for ASAs, AAMs, AMs, cert unit specialists, etc. is extremely high because of low pay yet no one makes changes or seems to care.

1.0
Nov 15, 2021

Chernobyl Levels of Toxic

Recommend
CEO approval
Business Outlook

Pros

There are some good people buried in this awful company, but they are outnumbered

Cons

The office politics are straight from middle school. Certain snacks and drinks are hidden for certain people. Exec VPs (KS) secretary would pass gossip along to him and you were rewarded for information. The above doesnt even include the awful workload, no pay, or horrible teams they stick you on. People are leaving in droves and they still dont care.

Viewing 52 - 54 of 1,809 Reviews

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