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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement Customer Service Associate II - Tools/Hardware reviews

2.9

0% would recommend to a friend

(24 total reviews)
avatar

Marvin Ellison

4% approve of CEO

85% positive business outlook

Customer Service Associate II Tools/Hardware employees have rated Lowe's Home Improvement with 2.9 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Customer Service Associate II Tools/Hardware professionals have an average working experience there. Lowe's Home Improvement is rated in line with the average (within 1 standard deviation) by Customer Service Associate II Tools/Hardware professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24 reviews
3.0
Mar 5, 2026

Not great

Recommend
CEO approval
Business Outlook

Pros

hours easy simple holidays mindless

Cons

never done stocking messy aisles low pay no sitting boring

2.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay, if you are aware enough to take advantage of them.

Cons

All criticism and no praise, CEO does stock buy backs instead of investing back in to the company and the people who actually make it function day-to-day.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 49,443 Lowe's Home Improvement reviews submitted anonymously by Lowe's Home Improvement employees. Read employee reviews and ratings on Glassdoor to decide if Lowe's Home Improvement is right for you.