Lowe's Home Improvement reviews

Corp sends out program directives to all stores that are totally ineffective in some locations such as the Impact program which actually hurts customer service rather than helps it. Store management plays favotites and it increases friction. Department managers that should not be in charge of anything.

- Pay is absolutely horrible. Expect to be paid $1.50 more than minimum wage. - The work environment/culture is downright depressing. You go into the break room for lunch and all the employees look like zombies. Employees are over worked and never receive praise for a job well done. - The evaluation/review process isn't fair. Not even the best employees can receive "Exceeds expectations" on any category during a review, because that means they would be eligible for a promotion. - If you close the store at night, you cannot leave (even if you're scheduled to go home and your department has been taken care of) until the entire store is closed and ready for the next day. - Retention rate for employees is a joke. Store employees, for the most part, do not enjoy working their, and many choose to resign after about a month. - Do NOT expect to be trained how to do different things (operating heavy machinery, woodcutting, key-cutting, ect.), because management doesn't see the benefit in training their employees in multiple areas of the store. Why? I have absolutely no idea. This is a stupid move because they could have employees trained to handle any situation to arise in the store. - It is a job, do not expect to make a career out of working at Lowe's unless you are well connected with store management.