Loyal Source reviews

3.0

49% would recommend to a friend

(397 total reviews)

Brian Moore

44% approve of CEO

49% positive business outlook

Loyal Source has an employee rating of 3.0 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

397 reviews
3.0
Jun 12, 2024

Call Center Job

Recommend
CEO approval
Business Outlook

Pros

1hr breaks and paid holidays

Cons

Call about 60-80 people a day

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Loyal Source Response
1y
Loyal Source thanks you for your review. We have typical metrics in place to ensure everyone is being held to the same standard. Our open door policy and 1 on 1 meetings with management, are imposed so any challenges can be discussed and resolved. This policy goes hand in hand with our emphasis on employee well-being, like our breaks and time off. We thank you for your time with us and wish you the best!
1.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice location and co workers

Cons

Everything. Hired for a lead position and then 2 months later the recruiter she would have to take the position back and give a regular position dropping the pay. Every 2 weeks making you sign a new job description. Changing the rules for leaving and must stay for 3 months after quitting and if you don’t see everybody that they scheduled you with, you would have to stay until everybody was seen even if they no show or they will turn you into the board of nursing/medicine. No vacation for a yr. No paying correctly. Showing up to a job to have no access to the computer or time card, management did not know anything about it and then a month later being told that you voluntarily quit because you didn’t sign all of their new hire forms when the computer showed that they were filled out over and over again. I was also harassed with licensing issues. I have 3 different state licenses and I was told they would fire me if I didn’t renew license that I never had. I was told that I had to straighten it out on my vacation without pay or they would fire me and turn me into the board. I showed upper management the licenses that I had and the ones they were demanding that I renew that I’ve never had. He told me he only cared about the license in the state I was working in and that was valid for another 1 1/2 yrs. You were required by management take an hr lunch in addition to 2 (15) minute breaks, making your work day really long

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Loyal Source Response
1y
Thank you for honest feedback. Your review will be assessed with our leadership team as we are unsettled to hear of your experience. Loyal Source strives to lead with trust, transparency, and accountability. The contractual landscape changes and policies can be tedious and strenuous, but with proper communication can be navigated efficiently and respectfully. We take harassment very seriously and urge anyone who feels they have been treated unjustly and unfairly to reach out to our HR department. Though we found your situation to be rare, we want to sincerely apologize for this inadmissible situation.
3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Recruiter is very easy to deal with, transparent and response quickly

Cons

You have to be a master manipulator to get the pay that you want. You’re going to be fighting with the managers, not your recruiter.

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Loyal Source Response
1y
Loyal Source thanks your for your time and review. We have the utmost respect for our employees and understand that transparency and responsiveness are the most important aspects of communication. Our pay packages are consistently reviewed and assessed by our leadership team to ensure we are compensating fairly, Thank you again your review!
Viewing 109 - 111 of 397 Reviews

Glassdoor has 520 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.