Lumen reviews

3.4

57% would recommend to a friend

(7,791 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked with an incredible Team. Pretty good pay (base salary + commissions). Decent health benefits and 401K match.

Cons

Leadership needs work. They do not know nor care to understand the day-to-say life / struggles of the front line sales teams.

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Lumen Response
1y
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about leadership. This will help us more clearly take any necessary action. We wish you all the best with the next step in your career !
5.0
Feb 17, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great. The company is great. Everything is great.

Cons

No cons. Absolutely no cons.

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Lumen Response
1y
Thank you for leaving a thoughtful review about your time at Lumen. We play to win, and we're happy to have you on board the team!
4.0
Feb 17, 2025

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

good place to work, nice work environment,

Cons

no growth, no high salaries

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Lumen Response
1y
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. We're happy to know that you value the work culture. We wish you all the best with the next step in your career!
Viewing 382 - 384 of 7,791 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.