Lumen reviews

3.4

57% would recommend to a friend

(7,791 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company. Good work life balance

Cons

Capped commission. Hard to be promoted within dept.

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Lumen Response
1y
Thank you for sharing your feedback with us. We're determined to get better every day, so we value your feedback about compensation. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're glad you're enjoying the work culture and benefits. Thank you for all that you do at Lumen!
2.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent hourly wage, decent benefits all thanks to the union.

Cons

The company took on debt from a bad merger. They have management that gets caught in lies all the time. They lie when telling the truth would have been better.

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Lumen Response
1y
Thank you for sharing your feedback with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career!
3.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay and working for home

Cons

They’ve had many reduction in force

avatar
Lumen Response
1y
Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
Viewing 385 - 387 of 7,791 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.