Lumen reviews

CenturyLink is a phone company and it always will be. Fiefdoms, process and authority trump results, innovation and success. In you like opaque bureaucracies, you will like CenturyLink. Management follows the 80/20 rule. 20% of management is proficient. 80% is hopelessly inept. Within that 80% are two groups. #1. Process Parrots: These are people born and bred in telco. They have no business sense, no technical acumen and no charisma. They do nothing but carry on the traditional of useless process. That keeps them employed, but prevents any sort of progress. #2. Big Hat, No Cattle Loudmouths. These people talk a lot about what “must be done” and what “should be done” but when it comes time to get something done, they cower in the shadows. Smart people won’t work here very long, if at all. Unless you are oriented towards political intrigue and paper-shuffling, you will find frustration at CenturyLink. IT systems are a horrific mess. Companies were acquired but integration of systems is a non-priority. Be prepared to deal with typhoons of changing applications, sign-ons and passwords. Stock grants and equity awards do not exist. Management believes the vast majority of employees have no stake in the company’s success and shouldn’t be rewarded if the company succeeds. Think about that attitude for a few minutes.

Layoffs every year. Nonstop. Every year you try to find prior contacts, and they’ve been wiped from the system. Terrible management. Don’t want to help and will throw you under the bus. Blame you for everything. Yell at you. Rude comments. Catty behavior. They’ll isolate you, and they'll act as if you’re the problem. The entire upper management needs to wake up. They lead by bullying you rather than teaching and growing team. Lots of work. Zero pay to show for it. Understaffed, but you’ll work multiple roles. When you speak up, they try to fire you. It’s very retaliatory. This place is doomed to fail because they’re selfish and greedy. They don’t want to grow others. Very, very mean people. From director to senior director to VP, etc. Fake and nasty. Many incompetent people with decades years of experience.