Lyra Health reviews

-company started low balling people -no room for growth -lost their care for their employees I worked her for 4 years. The first 3 were amazing. I was paid well and even moved up. In 2023, the company shifted their processes and culture. A once caring company who really took care of their employees got rid of that empathy and humanity. There is no room for growth. Many of my former co-workers have applied to many positions in different departments of the company and would even make it to the second round just to be given some excuse later as to why they weren't chosen. This seems to be the consensus that most people feel who work here. A lot of people are applying to different companies now.

I was a Blended Care Therapist that worked at Lyra Health. I felt that the caseload every week was high. If you don't have at least 27 clients per week; you don't get a bonus. There is a lot of pressure on data. If your client doesn't improve; you don't get a bonus. There was a lot of pressure from my manager to discharge the client as soon as possible. Therapists would get a bonus for every client that was discharged with a positive outcome. I felt that I was micro-managed for positive data numbers. Data was pushed heavily. I did not think that the recording therapy sessions was ethical. Therapy session were recorded. Lyra put a lot of pressure on me to get my clients to consent to having their therapy session recorded. Obviously, the clients had to consent to this. We were evaluated on how many clients said yes to having their therapy session recorded. Managers would then review the video session and give the therapist feedback. Obviously, a lot of my clients said NO because who would want to be recorded talking about personal trauma, or things that you are struggling with.