MD Anderson Cancer Center reviews

4.1

79% would recommend to a friend

(3,386 total reviews)
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Peter Pisters

88% approve of CEO

75% positive business outlook

MD Anderson Cancer Center has an employee rating of 4.1 out of 5 stars, based on 3,386 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MD Anderson Cancer Center employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 5, 2015

Only a matter of time...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the handful of cancer hospitals exempt from CMS's prospective payment system for acute hospitalizations, so MD Anderson makes a lot of money (taxpayers everywhere should be outraged) -- and the institution's leaders are effective at shielding this cash from the rest of the public University of Texas system. (Neither of these will last forever, however.) Salaries, as a result, tend to be higher and/or less subject to downward budgetary pressures than elsewhere. The workforce is incredibly diverse.

Cons

The marketing department has built a advertising campaign around giving patients false hope that MD Anderson is somehow different, better, and capable of curing cancers that are not curable. They justify this lack of integrity by stating that cancer patients have to go somewhere, so we might as well lure them here (i.e., the ends justify the means). MD Anderson has grown rapidly and has been unable to attract, retain, and promote leaders who can effectively design operational processes that work well under higher patient volumns. The operations are inefficient, byzantine, and frustrating for patients. I would never seek medical care here. The physicians on the front lines of patient care are engaged in a "ground war" with grossly overpaid and incompetent administrators, and with the institution's president, who is more interested in self-promotion than he is in building a world-class academic institution. Finally, the HR department could not possibly be any worse. They are literally walled off from the employee population in the administration building. Getting hired can take several months longer than it should -- even up to a year, depending on the position!

1.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

There are only a few good reasons to work there. Because of its rich history and compensation /benefit package at over well the industry average.

Cons

The stress of simply trying not to say, do or be the wrong thing on a daily basis presents a very unhealthy work environment. The overarching goal should be the best possible patient outcomes.

2.0
Jan 5, 2015

It's all smoke and mirrors.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best benefits in all of the medical center.

Cons

The emphasis on prestige through research has tripled the patient load which in turn has overworked and exhausted staff...almost to the point of costly mistakes. There's a reason MD Anderson is no longer #1. The turnover rate in most departments is ridiculous. Newly hired employees are left to fend for themselves without proper training. The 2-3% raise rates are laughable (maybe $20 extra a pay period), especially since most parking has increased by almost $50. The performance based bonus is a set-up for failure since more and more patients are unhappy with the care they're receiving. Morale is low and the pressure to perform on little support from management is high. Growth within the company is non-existent unless you're "in" with management. In the past 2 years alone, a number of prestigious executives and physicians have left the institution, some with little warning. Cutting costs comes in the form of not hiring qualified management down to supplies. Don't count on HR for help as the buddy system rules and cries for help have already been ignored.

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