MKS Instruments reviews

4.0

85% would recommend to a friend

(86 total reviews)
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John T.C. Lee

90% approve of CEO

70% positive business outlook

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86 reviews

Reviews about "Compensation"

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5.0
Jul 17, 2024

Great group

Recommend
CEO approval
Business Outlook

Pros

good work life balance and management

Cons

lack of substantial raises and bonuses

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MKS Instruments Response
1y
Thank you for this great review. We love to hear that you’re enjoying your experience at MKS, especially when it comes to work-life balance and management. We understand that raises and bonuses are important, which is why we regularly assess our compensation and benefits package to ensure they are aligned with current market standards. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most people are very willing to help and friendly - There are some politics, but not usually there and not as much as I have seen elsewhere, because people in this specific site tend to have worked there for 5+ years within the site - Tend to cut benefits, not people, when market slows down, though, when they do lay people off, it tends to be few and far apart, i.e., people past retirement age, but sometimes also people who did work hard but offended some people in the higher up - (pro or con?) the manager's manager is very sympathetic, though, not being the direct managers, unique challenges faced by females & non-majority people & engineers don't often actually get addressed short-term or long-term, forcing them to leave the company instead

Cons

- (working environment) Over incidents of more than 3 - 4 white male (US or West European) who either currently or in the past work have: shouted at females engineers in the lab (one person did it twice to 2 different females), much more demanding/exploiting of female engineers' time and effort without acknowledgement or compensation, disrespectful or outright abusive behaviors on purpose when addressing of non-white and/or female (e.g., avoid actually using their names, passive aggressively object/undermine them in meetings and in the lab when working together as retribution, etc.) --> some when reported to HR, HR direct the employees to deal with it themselves or report to the manager, but usually it is because the direct manager refused to deal with them so that they went to HR. The only way is to talk to manager's manager, but in most cases no long-term solutions and immediate solutions usually don't change the toxic environment enough for people to want to stay long-term (already 5 female sr & pr level engineers left under these circumstances and toxic environment to females within 4 years) - (working environment) your actual working life depends on the direct manager you have, if you have a good direct manager, your work and personal life would be manageable - (compensation) 2 - 5% annual bonus, not huge, but not nothing, though, in comparison to other companies of the same caliber, it is meager (though, Milpitas location is relatively stable in terms of trying not to lay off people) - Though!!!! I would not discourage female and/or non-majority from applying to R&D, most of the managers and team members are fine, some are even great!

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MKS Instruments Response
1y
Thank you for taking the time to share your experience. We sincerely appreciate your candid feedback and your contributions over the past several years. While we’re encouraged to hear that you've experienced collaboration and support from many colleagues, we take the issues you’ve raised very seriously. At MKS, we believe that we win as a team—and that starts with fostering a culture rooted in mutual respect, constructive candor, and accountability. We are committed to providing an inclusive environment where all employees feel valued and safe. MKS is committed to providing a work environment that is free of any kind of bullying, discrimination, harassment, or other unlawful or unwelcome behavior. We understand that creating meaningful and lasting change requires more than good intentions. That’s why we are continuing to strengthen our resources, including HR training and leadership development, to better address the unique challenges that may impact some employees. We also offer employee networks focused on inclusion and belonging, which create additional space for support, connection, and advocacy. Your feedback underscores the importance of reinforcing these commitments at every level of the organization. But we can only address the specific concerns you’ve raised with more information. If you’re open to continuing this conversation or sharing more, we welcome your voice by meeting with your HR representative, through our internal Digital Dialogue program, or directly at mks.feedback@mksinst.com. Your insights are essential to our growth, and we thank you again for speaking up.
1.0
Apr 20, 2024

New Leadership in IT does not understand how to run IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits; some people are nice to work with.

Cons

New IT leadership is not motivating; no direction and causing chaos. Making assumptions and lying to look good to executives.

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MKS Instruments Response
1y
Thank you for taking the time to share your perspective and for your ongoing service to MKS over the past five years. We’re glad to hear that you acknowledge our strong pay and benefits and have experienced positive interactions with colleagues—these are key parts of the environment we work to uphold. We understand that times of transition can create uncertainty, especially when there are changes in leadership or direction. At MKS, we expect our leaders to foster clarity, collaboration, and trust—and we are committed to supporting those values at all levels of the organization. We also believe that open communication and constructive feedback are essential to maintaining a strong and respectful culture, particularly in dynamic functions like IT. As you noted, listening to employees is critical. We encourage you to use our Digital Dialogue program to share the insights you have and areas where you believe we can improve. You can also reach us directly at mks.feedback@mksinst.com if you prefer. Your feedback helps us grow stronger as a team.
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