MKS Instruments reviews about "management"

72% positive business outlook

Reviews by job title

99 reviews
5.0
Jul 17, 2024

Great group

Recommend
CEO approval
Business Outlook

Pros

good work life balance and management

Cons

lack of substantial raises and bonuses

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MKS Instruments Response
1y
Thank you for this great review. We love to hear that you’re enjoying your experience at MKS, especially when it comes to work-life balance and management. We understand that raises and bonuses are important, which is why we regularly assess our compensation and benefits package to ensure they are aligned with current market standards. We appreciate your feedback and are glad to have you as part of the team.
4.0
Oct 14, 2024

ok

Recommend
CEO approval
Business Outlook

Pros

good basic pay and flexible management

Cons

no 13th month and pitiful annual bonus of less than 1 month

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MKS Instruments Response
1y
Thank you for your feedback. It is great to hear that you are satisfied with the basic pay and management flexibility. At MKS we strive for a competitive pay and benefit package, and we continually evaluate our comprehensive benefits package to ensure we are appropriately aligned to the current market. Should you have additional feedback, please feel free to reach out to MKS.Feedback@mksinst.com or internally via our ‘Digital Dialogue’ program. We appreciate your input and your contributions to MKS.
5.0
Feb 22, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Company is good, food growth

Cons

Need better Top level management

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MKS Instruments Response
7mo
Thanks for sharing your thoughts and for being part of the team in Berlin. It's good to hear that you're seeing growth and value in the company overall. Together with our global workforce, we enable sustainable and profitable growth, and we are proud of that success. You’ve touched on an important point—leadership plays a key role in how we move forward as an organization. That’s why we invest in programs to support leadership development and alignment across levels, with the goal of strengthening how we lead, communicate, and support our teams. If you’d like to share more, you’re always welcome to connect through our internal Digital Dialogue program or at mks.feedback@mksinst.com.
4.0
Jul 19, 2024

Work

Recommend
CEO approval
Business Outlook

Pros

Nice people Good management Good communication

Cons

Bonus Nothing else to add

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MKS Instruments Response
1y
Thank you for sharing your experience. We’re glad to hear that you enjoyed working with colleagues and management and that you found communication to be effective. We understand that compensation, including bonuses, is an important factor for employee satisfaction. This is why we regularly assess our compensation and benefits to ensure they are aligned with current market standards. If you have any additional feedback, you’re welcome to share it via mks.feedback@mksinst.com. We appreciate your time at MKS and wish you all the best in all your endeavors.
4.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers create a great environment, but management and strategy are lacking from leadership.

Cons

Long hours, unrealistic work expectations, functional structural issues where geoups are siloed create a difficult working environment.

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MKS Instruments Response
1y
Thank you for sharing your experience. It’s great to hear that you found your coworkers created a positive and supportive environment—fostering strong teams is something we truly value at MKS. We recognize that a clear strategy, collaboration, and a balanced workload are essential for a productive work environment. That’s why we use multiple platforms to keep employees informed about our strategic direction and offer programs that promote collaboration as well as both productivity and well-being. If you have any additional insights, we welcome your feedback via mks.feedback@mksinst.com. We appreciate your time at MKS and wish you the best in all your future endeavors.
3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most people are very willing to help and friendly - There are some politics, but not usually there and not as much as I have seen elsewhere, because people in this specific site tend to have worked there for 5+ years within the site - Tend to cut benefits, not people, when market slows down, though, when they do lay people off, it tends to be few and far apart, i.e., people past retirement age, but sometimes also people who did work hard but offended some people in the higher up - (pro or con?) the manager's manager is very sympathetic, though, not being the direct managers, unique challenges faced by females & non-majority people & engineers don't often actually get addressed short-term or long-term, forcing them to leave the company instead

Cons

- (working environment) Over incidents of more than 3 - 4 white male (US or West European) who either currently or in the past work have: shouted at females engineers in the lab (one person did it twice to 2 different females), much more demanding/exploiting of female engineers' time and effort without acknowledgement or compensation, disrespectful or outright abusive behaviors on purpose when addressing of non-white and/or female (e.g., avoid actually using their names, passive aggressively object/undermine them in meetings and in the lab when working together as retribution, etc.) --> some when reported to HR, HR direct the employees to deal with it themselves or report to the manager, but usually it is because the direct manager refused to deal with them so that they went to HR. The only way is to talk to manager's manager, but in most cases no long-term solutions and immediate solutions usually don't change the toxic environment enough for people to want to stay long-term (already 5 female sr & pr level engineers left under these circumstances and toxic environment to females within 4 years) - (working environment) your actual working life depends on the direct manager you have, if you have a good direct manager, your work and personal life would be manageable - (compensation) 2 - 5% annual bonus, not huge, but not nothing, though, in comparison to other companies of the same caliber, it is meager (though, Milpitas location is relatively stable in terms of trying not to lay off people) - Though!!!! I would not discourage female and/or non-majority from applying to R&D, most of the managers and team members are fine, some are even great!

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MKS Instruments Response
1y
Thank you for taking the time to share your experience. We sincerely appreciate your candid feedback and your contributions over the past several years. While we’re encouraged to hear that you've experienced collaboration and support from many colleagues, we take the issues you’ve raised very seriously. At MKS, we believe that we win as a team—and that starts with fostering a culture rooted in mutual respect, constructive candor, and accountability. We are committed to providing an inclusive environment where all employees feel valued and safe. MKS is committed to providing a work environment that is free of any kind of bullying, discrimination, harassment, or other unlawful or unwelcome behavior. We understand that creating meaningful and lasting change requires more than good intentions. That’s why we are continuing to strengthen our resources, including HR training and leadership development, to better address the unique challenges that may impact some employees. We also offer employee networks focused on inclusion and belonging, which create additional space for support, connection, and advocacy. Your feedback underscores the importance of reinforcing these commitments at every level of the organization. But we can only address the specific concerns you’ve raised with more information. If you’re open to continuing this conversation or sharing more, we welcome your voice by meeting with your HR representative, through our internal Digital Dialogue program, or directly at mks.feedback@mksinst.com. Your insights are essential to our growth, and we thank you again for speaking up.
2.0
Jul 10, 2024

Interesting tech, bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some interesting technology to work with.

Cons

A slow moving giant with no appetite for true innovation and a penchant for swallowing up good talent and burning them out. Upper management has their heads in the sand.

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MKS Instruments Response
1y
Thank you for sharing your feedback. We’re glad to hear that you found the technology at MKS interesting to work with—innovation is a key focus for us, and we continuously invest to enable the technologies that transform our world. We recognize that fostering a culture of innovation and supporting our employees’ growth and well-being are essential to our success. Through our innovation programs, cross-functional collaboration initiatives, and employee development resources, we aim to create an environment where new ideas can thrive and employees feel supported. If you have any specific insights or suggestions, we welcome your feedback via mks.feedback@mksinst.com. We appreciate your time at MKS and your perspective.
1.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing people. Interesting work.

Cons

Pay is very uncompetitive. Management is demanding, people work close to 9-10hrs per day. Company is not transparent about pay and performance. Bonuses are very small, raises are less than inflation. Performance and long hours are not rewarded.

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MKS Instruments Response
1y
Thank you for taking the time to share your experience. We're glad to hear that you find the work meaningful and enjoy working with your colleagues—creating space for collaboration and technical engagement is something we prioritize, especially in environments where innovation and precision matter. We also acknowledge your concerns about compensation, workload, and transparency. We continually assess our compensation and benefits to ensure they are aligned with current market standards. We also recognize that clarity around performance expectations and recognition are essential to ensuring employees feel valued for their contributions. At MKS, we believe in constructive candor, mutual respect, and shared success. We win as a team. If there are specific examples or suggestions you’d be willing to share, we encourage you to do so through our internal Digital Dialogue program or by reaching us directly at mks.feedback@mksinst.com. Your insights help us understand where we need to do better.
4.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance is good. Management is fair and respected.

Cons

Salary is not matched to industry standard.

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MKS Instruments Response
1y
Thank you for your feedback and for your continued contributions. We're glad to hear that you've experienced strong work-life balance and respectful leadership—both are key to the culture we strive to build at MKS. We acknowledge your comment on compensation. We continually assess our compensation and benefits to ensure they remain aligned with current market standards. If you’d like to share more, you’re welcome to contact us at mks.feedback@mksinst.com.
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