MKS Instruments reviews about "management"

72% positive business outlook

Reviews by job title

99 reviews
2.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

MKS products are exceptional and support the most advanced applications in their respective market. A great place to work for engineering talent, and has an exceptional talent pool of people across the globe to work/partner with. The company however lacks leadership, skills and software investment for supply chain, supply planning, operations and inventory management.

Cons

Bureaucracy slows ability to scale, leadership unwilling to delegate decisions, human glue to support execution, limited IT technology to enable SC effectiveness, PTO below industry with forced usage through shutdowns.

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MKS Instruments Response
3y
Thank you for your feedback. It is great to see you recognize our position as an industry leader. Our vision is “enabling the technologies that transform our world” and our innovative products and employees support our ability to be successful in executing this vision every day and year-after-year. We understand how a lack of delegation or too many administrative procedures can result in frustration and ineffectiveness. We encourage constructive dialogue between employees and managers to help address these types of concerns. We also offer many resources for manager development that will help enable everyone to bring their best to work every day. At MKS we strive for a competitive pay and benefits package, including our PTO, and we continually evaluate our comprehensive benefits offerings to ensure we are appropriately aligned to the market. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com.
3.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

(My reviews are unique to my particular small location) Flexible, low-stress, good direct management, lots of autonomy (until corporate steps in), positive work environment/co-workers (though not very social, so if that's what you're looking for, this place isn't for you), great pay and good benefits (the employee stock plan is especially nice).

Cons

No one at our site has authority to make even relatively small decisions. Off-site mid-level management has no clear chain of command and takes inordinately long to make decisions we should have been enabled to make at the local level to begin with. Often, the decisions that are made by corporate/mid-level are not only not timely, but also have negative effects on our business (alienate vendors and customers, cost us extra money, etc. Also, I feel that corporate talks about employee engagement, but doesn't walk the walk. I feel valued at the local level but feel like corporate doesn't even know I exist, let alone care about me or my contributions. For example, we have had two forced shutdowns in less than two months during which the company required employees to use their accrued vacation. I feel there are probably better ways to boost the company balance sheets without alienating employees.

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MKS Instruments Response
3y
Thank you for your honest feedback. We are glad to read you have a strong local connection and work experience. That is so important. We appreciate your opinion on corporate matters and we value your contributions. Historically, we have a shutdown during the holiday season, so employees are able to take a break and spend time with their families. This quarter we did ask employees to use their accrued time off in the quarter in which they earned it. This decision was made as part of a holistic strategy that will further strengthen our organization for long-term success. Like many companies, we are operating in an environment of increased economic uncertainty. At times, we have needed to be proactive and evaluate our business needs and adjust accordingly. This has included shutdowns to align with cost-savings efforts. These are short-term solutions that will better enable our success for the long-term. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com
5.0
Feb 13, 2023

MKS has been excellent to me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MKS really invests in the employees. Between tuition reimbursement, challenging projects, and great opportunities for career advancement within the company, MKS is a great place to grow your career.

Cons

This does not pertain to each department, but communication from Sr. Management is sometimes non-existent. While it would be nice if the contributors were surveyed and problems addressed, more direct communication from upper management on the direction of the company needs to happen. 401k match (3%) and healthcare coverage for families could be better.

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MKS Instruments Response
3y
Thank you for your response. We are thrilled to read that MKS has been excellent to you. We couldn’t ask for a better compliment. We recognize employees as our most valued asset, so we strongly support career growth and development. We offer useful benefits to help our employees thrive, including an excellent tuition reimbursement program. Thank you for the candid feedback regarding communications. Our goal is to continually improve; your feedback helps us better identify areas of focus. Currently senior management hosts annual company-wide and divisional townhalls, but we will continue to look into more opportunities to increase visibility and engagement. We also have leaders connect through videos and updates on Insight (our employee intranet). Insight is always a great place to see our latest news from leaders and colleagues across the organization. If you have specific communications you would like us to target, please feel free to reach out to us directly at: MKS.Feedback@mksinst.com
5.0
Nov 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Colleagues, Decent Pay, Management cares, generally strong experience and competence across teams.

Cons

Large corporation means some things move slowly or are difficult to change. Office was a bit dated. Older cohorts mean risk of expertise leaving upon retirement without many younger colleagues to take up the knowledge.

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MKS Instruments Response
3y
Thank you for sharing your feedback with us. We are glad to read you had a positive experience with MKS culture. We take pride in our innovative and respectful work environment and are committed to providing management that our employees can trust. We are passionate about Innovation and believe you can innovate in any role or function. We always want our employees to feel empowered to share their ideas. It is great to see that you recognized the potential in others and pushed for their development and success. As a large organization, we are constantly working to stay up to date with the latest processes and are paying particular focus this year to succession planning, to further ensure our employees have opportunity for promotion and growth. Feel free to reach out to us with thoughts on how we can address these areas at MKS.Feedback@mksinst.com.
2.0
Feb 16, 2023

Difficulty maintaining a healthy work life there.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Coworkers were great and friendly. -Cafeteria with daily food selections for breakfast + lunch (Only for 1st shift, second shift and later it would be closed sadly) -Free Coffee

Cons

-Pushed for unrealistic quotas. -Annual raises that didn't match the work we had to put in (less than 50 cents). -Management and Engineering would buttheads for how things were done seemingly undiscussed, the blame was then put onto the workers for "Not doing something correctly" or "Not working efficiently/fast enough."

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MKS Instruments Response
3y
Thank you for taking the time to provide feedback. It is great to know that you enjoy working with your colleagues. We all recognize that a healthy work environment has a positive impact on our overall well-being. At MKS, we strive for a competitive pay and benefits package, and we continually evaluate our comprehensive benefits offerings to ensure we are appropriately aligned to the market. Effective communication can be difficult to achieve between departments, but we are here to listen to your concerns and help facilitate better communication. Feel free to reach out to us confidentially at MKS.Feedback@mksinst.com to discuss potential approaches or next steps.
4.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Work/ Life balance Respectable workload Working towards a more mature model and ways of working. Making great progress. Salary is competitive Good leadership team Business treats you as a partner

Cons

Not much of a bonus to speak of if you are not in a management position Need more sourcing tools PTO package

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MKS Instruments Response
3y
Thank you for taking the time to give feedback. It is great that your role at MKS allows you to balance your workload and your home-life in a healthy way. There are so many benefits to a healthy work-life balance, but most importantly, a positive impact on your overall wellbeing. Having leadership you can trust and being treated as an important part of the team are both crucial aspects of a positive workplace culture that MKS is proud of. In terms of bonuses and PTO, MKS strives for a competitive pay and benefit package, and we continually evaluate our comprehensive benefits offerings to ensure we are appropriately aligned to the market. Thank you again for your feedback. If you have any additional thoughts, please don’t hesitate to reach out to MKS.Feedback@mksinst.com.
1.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are no real pros for working at Ophir!

Cons

There are so many cons that I am afraid to start listing them: * Favoritism * Useless HR * Gaslighting * Dysfunctional * Lack of supervision * Haphazard 'training' * Lack of real direction * Extreme lack of morale * Severe lack of diversity * Toxic work environment * Work on good work-life balance. * Protocols blatantly ignored * Program Managers are clueless * Expectations are totally unrealistic * Employees are fired without any warning * Absurdly poor communication and leadership * Backstabbing and finger pointing on a grand scale * Lack of opportunity for growth or advancement * Newly hired management has made it exceedingly toxic * Some employees are immensely angry but afraid to speak out * Idle threats being made by my immediate supervisor toward 'the team' * Long standing feuds between employees that effects work getting done * Extreme lack of communication, everyone is afraid to talk to each other * Employees are completely ignored when ask Upper Management for help * Building needs of a major overhaul especially the elevator that is constantly "Out of Order" or people constantly get stuck in between floors * etc...etc...etc...

2.0
Nov 7, 2022

Very political culture in HR and TA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The products are interesting and are sold to the big Semiconductor companies.

Cons

After some new management started in HR and Talent Acquisition they started hiring their former co-workers who were not capable of doing their jobs. That turned the culture of the HR teams into a group who spent most of their time micro-managing, back stabbing and speaking to the staff like they were children. Also the pay and other compensation is not competitive to other companies in the industry unless you were one of the former co-workers. Then you would get offered a job level well above your skills/experience plus stock and sign on bonuses. The best engineers who were critical hires didn't get sign on bonuses...

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MKS Instruments Response
3y
It sounds like you left MKS with some frustration. Adjusting to new management and change can be difficult. When difficult issues arise between colleagues or within teams, we encourage employees to start a dialogue that “honors mutual respect & constructive candor”, as part of our Guiding Principles. We are a global organization which is diverse across many aspects, including gender, age and race. This diversity enables us to meet our mission to be the “Innovation Leader and Trusted Partner Pushing the Boundaries of Possibility.” If you have any additional feedback or would like to discuss your situation further, please don’t hesitate to reach out to MKS.Feedback@mksinst.com.
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