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      MOO

      Engaged Employer

      MOO reviews

      2.7

      39% would recommend to a friend

      (250 total reviews)
      avatar

      Richard Moross

      34% approve of CEO

      24% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.3

      Diversity & inclusion

      2.9

      Culture & values

      2.8

      Compensation and benefits

      2.3

      Career opportunities

      2.2

      Senior management

      MOO has an employee rating of 2.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      250 reviews
      5.0
      Apr 1, 2025

      14 years and counting

      Director of global customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with MOO for 14 years, starting as a Supervisor and progressing to a Director role. This speaks volumes about the opportunities for growth within the company, though it's important to understand that advancement here often takes time and dedication. Throughout my tenure, and particularly in my management roles, I've always operated under the philosophy of FCC: Fair, Consistent, and Communicative. MOO firmly believes in treating all team members equitably, applying policies and expectations consistently, and ensuring open and honest communication. Other Pros- great holiday /vacation time allowance. Great 401k company match along with healthcare and vision plan.

      Cons

      Progression Can Be Gradual: While growth is possible, it's not always rapid. Be prepared to put in the time and effort to move up.

      4.0
      Mar 18, 2025

      A great company to work for!

      Production artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      MOO has a great company culture. Other companies may say that, but after being here for years, I can say that MOO isn't just talk. There are regular snacks and lunches at the office, the vibe is very relaxed, and there are enjoyable after-work get-togethers and parties. The hybrid-style work options they have are pretty flexible and very convenient. It's also an inclusive and friendly work environment for all types of diverse humans, including those who are LGBTQ+. There are regular initiatives to amplify diverse voices, and listen to employees about how to make a safe and inclusive work experience for all. It's pretty progressive and for sure the least toxic work environment I've been in. There are also good benefits, such as a sabbatical after 5 years, which is a nice bonus.

      Cons

      Sometimes the job security seems uncertain, and I'm not sure how realistic significant career growth here is. There are also somewhat limited resources/budgets for career development (although that wasn't always the case) and at times we feel understaffed. Overall, I feel that many of the positions at the company do not have particularly competitive wages. They do try and make up for it with great benefits and company culture, but it would be nice to have a salary that better reflects the market rate, as well as higher yearly raises. I understand that MOO is a smaller company and doesn't have the same budget as a large chain, but it's still an important issue, and the reason I'm leaving 4 stars instead of 5. If you're questioning whether or not to apply, I would still say, 'go for it!' Every job has its issues, but being here has overall been very positive and has provided me with great work experience.

      4.0
      Mar 6, 2025

      Happy for the time I've spent, but time to move on.

      Senior production artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people - Decent benefits with lots of PTO - Pretty flexible hybrid working - I'm grateful for the experiences and growth over the last 6.5 years

      Cons

      - Compensation is lower than similar roles in the area - Outlook of the business is a little rocky - Seems like we're in the "grasping-at-straws" stage of bringing business back post-pandemic

      avatar
      MOO Response
      1y
      Thank you so much for your review and your 6.5 years of service to MOO! We are so happy you were able to grow and develop during your time here, and enjoyed the flexible work environment we've created. We have a strong plan in place and are looking forward to the future of the business. We have been working with SLT to become more visible throughout the business and have implemented the career framework to assist in development of our Moosters. We wish you all the luck in your future endeavors and if there is anything else you would like to provide, please reach out to cpo@moo.com.
      Viewing 40 - 42 of 250 Reviews
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      ReviewsMOO reviews

      Glassdoor has 264 MOO reviews submitted anonymously by MOO employees. Read employee reviews and ratings on Glassdoor to decide if MOO is right for you.