Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 26% over the last 12 months.

How satisfied are employees working at MOO?

39% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (11) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 36 reviews)); "Overall pretty good benefits" ((in 22 reviews)); "Great office in Farringdon but most importantly a brilliant team of good people who are determined to seek excellence in what they do." ((in 18 reviews)); "Good work life balance" ((in 14 reviews)); "Great company culture and lots of exciting projects." ((in 10 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 17 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 11 reviews)); "They do try and make up for it with great benefits and company culture, but it would be nice to have a salary that better reflects the market rate, as well as higher yearly raises." ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Leadership team only care about themselves and protecting their positions." ((in 3 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

MOO reviews

2.7

39% would recommend to a friend

(250 total reviews)

Richard Moross

34% approve of CEO

24% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

MOO has an employee rating of 2.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

4.0

Dec 19, 2023

moo csr

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work culture and benefits

Cons

None that I can think of

MOO Response

2y

Thanks for the review! We are thrilled to hear you’re enjoying our culture and benefits. Please feel free to let us know if there is anything else you’d like to provide. Always open to feedback on how we can improve Moo further! Thank you again!

5.0

Sep 27, 2023

An incredible place to Grow!

It support coordinator

Recommend

CEO approval

Business Outlook

Pros

Opportunity abounds! This whole company is a team is where everyone is unafraid to be themselves authentically, where discussions are had, and everyone and their opinions are valued. If you see something you want to change? You can. Feedback is taken seriously even if nothing can immediately be done, being heard is so vital to people but especially when teams grow in size. I can't speak highly enough of the opportunities I've been able to have here from Customer service, to Client services, to Workforce Management and now to IT. I've been fortunate enough to grow with MOO and help make a noticeable impact. If you put in the effort it is possible to change and evolve here. While I can't wait to see what's next in my journey I do hope that it continues to be with a splendid place like this! :)

Cons

I feel as though cons are hard to express through text as you can read them in tone you'd like. While my time here at MOO has been wonderful, I would say the only thing that's been tough at times is the guidelines of positions. At times it can be hard since there are a lot of gray areas and I'm the type to overachieve. At the same time there are also conversations that can simply be had with your supervisor that help to alleviate things and make you feel more grounded which I've been fortunate to have. While no company is perfect MOO does an excellent job of keeping the floor open for continuous (self/company) improvement and conversation.

MOO Response

2y

Thank you so much for sharing your incredible journey with MOO! We're absolutely thrilled to hear that our team culture has allowed you to be yourself and contribute to various aspects of the company. Your growth from CS to IT is truly inspiring, and we're so grateful to have played a part in your journey. We appreciate your constructive feedback on the guidelines of positions, and we're glad to hear that open conversations with supervisors have been helpful. Your suggestion about more open-ended surveys is valuable, and we'll certainly consider that as we work to continuously improve our processes .Here's to many more moments together!

5.0

Aug 15, 2023

Amazing company

Analyst

Recommend

CEO approval

Business Outlook

Pros

Amazing people and culture. The company holds to true to its word about caring for its people.

Cons

Things can be abit slow at times.

Viewing 58 - 60 of 250 Reviews

Jobs at MOO

Manufacturing Training Specialist

East Providence, RI

View job

Press Operator (3rd Shift)

Manufacturing Team Lead (3rd Shift)

Senior Manufacturing Manager

MOO

MOO reviews

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Reviews by job title

moo csr

An incredible place to Grow!

Amazing company

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