Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at MOO?

42% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (11) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 36 reviews)); "Overall pretty good benefits" ((in 22 reviews)); "Great office in Farringdon but most importantly a brilliant team of good people who are determined to seek excellence in what they do." ((in 18 reviews)); "Good work life balance" ((in 14 reviews)); "Great company culture and lots of exciting projects." ((in 10 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 17 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 11 reviews)); "They do try and make up for it with great benefits and company culture, but it would be nice to have a salary that better reflects the market rate, as well as higher yearly raises." ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Leadership team only care about themselves and protecting their positions." ((in 3 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

MOO reviews

2.8

42% would recommend to a friend

(250 total reviews)

Richard Moross

38% approve of CEO

28% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.5

Career opportunities

2.4

Senior management

MOO has an employee rating of 2.8 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

4.0

Aug 10, 2023

MOO - Great company and product - Sluggish in todays market

Senior manager, customer operations

Recommend

CEO approval

Business Outlook

Pros

Collaborative and team-orientated company Great new office locations in London & East Providence Customer-centric and Excellent Product Good Work-Life Balance

Cons

Very slow at making changes, too many layers. There is a lot of resistance to change than other companies, especially within the sales organisation. Lack of understanding from the top down on how to drive and deliver change based on customer needs. Low pay compared to industry standard even after a pay review across all roles. Too many inicitives and creates very complex KPIs that we end up dropping and changing contsntly, lack of focus and drive.

3.0

Aug 7, 2023

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good culture, nice people, regular check ins with managemenr

Cons

Really not a great salary, long blocks of time on channels with no breaks. Only 30 minutes for lunch as well.

5.0

Aug 4, 2023

Strong culture, interesting problems & smart people

Product manager

Recommend

CEO approval

Business Outlook

Pros

Working somewhere that does the design, ecommerce experience and manufacturing products together means you get some really interesting problems to solve with mix of digital and physical worlds coming together. The engineering teams have really good, smart people that are great to work with. Technology stack on the new platform is very exciting and enables a really fast pace. Great support structures and cultural balance for mental health & work-life balance.

Cons

Mix of new platform and legacy platform work means some teams have less exciting problems than others to solve.

Viewing 61 - 63 of 250 Reviews

Jobs at MOO

Manufacturing Training Specialist

East Providence, RI

View job

Press Operator (3rd Shift)

Senior Manufacturing Manager

Manufacturing Team Lead (3rd Shift)

MOO

MOO reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

MOO - Great company and product - Sluggish in todays market

Meh

Strong culture, interesting problems & smart people

Jobs at MOO

MOO reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

MOO reviews FAQs

Jobs at MOO