Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at MOO?

42% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (12) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 41 reviews)); "Overall pretty good benefits" ((in 19 reviews)); "Good work life balance" ((in 14 reviews)); "Great office" ((in 13 reviews)); "Great company culture and lots of exciting projects." ((in 9 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 17 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 12 reviews)); "Not the most competitive salaries" ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Managers are not experienced, it's a popularity contest and more like a high school cheerleading pep squad with much too much power." ((in 4 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

What are the top reviewed MOO locations?

East Providence , Providence , Denver , Lincoln , Boston , Norway , Austin , Coventry

MOO reviews

2.8

42% would recommend to a friend

(251 total reviews)

Richard Moross

38% approve of CEO

28% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.5

Career opportunities

2.4

Senior management

MOO has an employee rating of 2.8 out of 5 stars, based on 251 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

251 reviews

1.0

Jan 6, 2025

Don‘t recommend

Account executive

Recommend

CEO approval

Business Outlook

Pros

The people - only reason I stayed so long

Cons

MOO does not value its employees, sets unachievable KPIs and is anything but transparent. Feedback about team leaders, how they treat& “lead” their team is also not of interest nor did it get any response from management. They treated a whole team awful for months, making our lives miserable hoping we’d leave. You might want to update your values as “keep it human”, “imagine it better”, “tackle it together” are certainly not true. They are great at making you feel worthless and will do anything to show you that, telling you the opposite of course but actions speak louder than words. Very disappointed, started out a decent job but went downhill quite quickly - would suggest everyone stay clear and look for employment elsewhere.

MOO Response

1y

Thank you for taking the time to share your feedback and experiences. We’re genuinely sorry about your experiences with MOO. It is of utmost importance to us to review instances such as this - we take great pride in the culture we have created, value our people greatly, and are a values driven organization. We take feedback like this seriously. Any issues known to our People team were investigated swiftly and action taken, so if there is more information you would like to share, please don't hesitate to reach out to CPO@moo.com.

3.0

Oct 5, 2021

On the surface a great culture but below, lots of politics and favouritism

Product manager

Recommend

CEO approval

Business Outlook

Pros

The people were great Product leaders, in particular, were incredibly passionate and enthusiastic about the future, they had made some great hires at SPM HOP and PD level in the previous 18 months. It really felt exciting and that we were going places. Lovely office

Cons

They removed the entire Product management dept due to the pandemic. incredibly shortsighted. Also if you didn't fit in, it was incredibly obvious and uncomfortable, could be very cliquey.

3.0

Jul 22, 2020

Good for entry level professionals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great brand Flexible working Nice colleagues

Cons

too much politics no real career progression unless the management likes you salaries could be better management is not upfront and honest

Viewing 127 - 129 of 251 Reviews

Jobs at MOO

Manufacturing Training Specialist

Quality Control I (2nd Shift)

East Providence, RI

View job

Press Operator (3rd Shift)

Manufacturing Team Lead (3rd Shift)

Senior Manufacturing Manager

East Providence, RI

View job

MOO

MOO reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don‘t recommend

On the surface a great culture but below, lots of politics and favouritism

Good for entry level professionals

Jobs at MOO

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