Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at MOO?

42% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (11) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 41 reviews)); "Overall pretty good benefits" ((in 19 reviews)); "Good work life balance" ((in 14 reviews)); "Great office" ((in 13 reviews)); "Great company culture and lots of exciting projects." ((in 9 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 17 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 12 reviews)); "Not the most competitive salaries" ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Managers are not experienced, it's a popularity contest and more like a high school cheerleading pep squad with much too much power." ((in 4 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

What are the top reviewed MOO locations?

Providence , East Providence , Denver , Lincoln , Boston , Norway , Austin , Coventry

MOO reviews

2.8

42% would recommend to a friend

(250 total reviews)

Richard Moross

38% approve of CEO

28% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.5

Career opportunities

2.4

Senior management

MOO has an employee rating of 2.8 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

1.0

Sep 13, 2019

Slowly limping towards IPO

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Free lunch and cake on Friday, Excellent Parties, although the budget for these has been cut back drastically recently. Culturally diverse employees Nice offices, casual dress code

Cons

Career progression and development is abysmal, performance review process is close to useless. Line managers often make lots of noise/blog posts but achieve very little. Can think of two recent incidents of entire teams quitting due to management issues Current CTO lacks experience Training budget is not enough for decent training The code base, so much legacy and so many different and clashing architectural decisions. The current development environments are also fairly problematic

4.0

Sep 12, 2019

Nice but negative

Senior front end developer

Recommend

CEO approval

Business Outlook

Pros

There is a good sense of openness and friendship. A lot of effort goes in to diversity and inclusivity. Managers genuinely seem to care about myself and others.

Cons

Amongst the developers, cynicsm is rife. This is especially true among those who've been in the company for a long time. They've seen too many projects fail and have developed a sort of learned helplessness where they avoid thinking about the best way to do things and aim squarely for the least disruptive way. There's a very common refrain of "management won't go for it" that drives me up the wall, especially because it is often true.

1.0

Sep 7, 2019

Sinking ship....run!!!

Marketing

Recommend

CEO approval

Business Outlook

Pros

free breakfast, decent pay, focus on community involvement, hire mostly nice people, free friday lunches, work-life balance pretty good

Cons

senior leadership is inexperienced and making all the wrong decisions. Missing targets for the last 2 years and no change in sight. Restructures with redundancies happen at least twice a year which is really disruptive to teams and company performance. Promotions criteria is not consistent across departments at all.

Viewing 145 - 147 of 250 Reviews

Jobs at MOO

Manufacturing Training Specialist

Quality Control I (2nd Shift)

East Providence, RI

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Press Operator (3rd Shift)

Manufacturing Team Lead (3rd Shift)

Senior Manufacturing Manager

East Providence, RI

View job

MOO

MOO reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Slowly limping towards IPO

Nice but negative

Sinking ship....run!!!

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