MOO reviews

2.8

39% would recommend to a friend

(28 total reviews)
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Richard Moross

40% approve of CEO

25% positive business outlook

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28 reviews

Reviews about "Compensation"

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1.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Some people are good.

Cons

First, I can only speak for the Denver office but where do I begin.... in the last few months at least 8 people have left the company, a manager included. Commission structure was drastically changed, abruptly. Management in Denver explained the commission structure in a misleading way and then when the changes occurred they told the reps that the reason it was explained wrong was because of miscommunication with HQ. Speaking of communication, there is none. Management does not have your best interest in mind and they play favorites. If you are not liked, you will not succeed. You cannot voice your opinion or ask questions and if you do it will back fire on you. I wouldn't recommend working at MOO even to my worst enemy.

3.0
Sep 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Moo as a company offers great benefits including matching 401k and 25+ days off. Great work life balance as well. They hire based on culture fit which can bring in great people, but can also attract poor talent.

Cons

I can only speak to the Denver office. There were many amazing people who came and went during my time at Moo, but unfortunately they did not want to stay due to a few employees at the management level who allow for and feed in to the immature and unprofessional culture.

1.0
Jan 15, 2019

Not a long term option

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall pretty good benefits- they have AMAZING health/dental/vision and 401(k), free food, flexible dress and beautiful offices, great technology- very easy to communicate across offices with skype, facetime, google chat, hangouts, slack, etc. Good place to get started in sales, customer service, or marketing, but mostly not a long term option. Management in Customer Service was the best around when I worked there.

Cons

There are a lot here. Management is inexperienced at all levels, in all departments. They don't know how to handle difficult conversations, and there is no one there to train them on how to do so. So critical feedback is avoided until things get so bad that employees get terminated- instead of being given consistent feedback, managers just suddenly tell them it's not working out. This is not a personal experience, it is what I saw happen to many, even at very senior levels. There is no career progression whatsoever. Random jobs are created if you're on the right person's good side, and titles changed to make people feel better about themselves. Others stay in the same position at the same pay with WAY more responsibilities and get no explanation for why. Leaving moo and going to a more established company really highlighted how unbelievably inappropriate some of the things that go on really are. Inappropriate workplace relationships (including manager-employee), behavior at company Christmas parties is completely out of control (violent outbursts, crying, falling down drunk, etc.). Even basic interactions in the office and the things people say in casual conversation in the cafeteria (highly sexual, swearing, etc.) would never be tolerated in a place with an actual harassment policy. No tuition reimbursement, no gym/fitness reimbursement, no work from home options in most departments.

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