Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at MOO?

39% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (12) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 38 reviews)); "Overall pretty good benefits" ((in 20 reviews)); "Good work life balance" ((in 14 reviews)); "Great office" ((in 14 reviews)); "Great company culture and lots of exciting projects." ((in 10 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 17 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 12 reviews)); "Not the most competitive salaries" ((in 7 reviews)); "No career progression" ((in 5 reviews)); "Managers are not experienced, it's a popularity contest and more like a high school cheerleading pep squad with much too much power." ((in 4 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

What are the top reviewed MOO locations?

East Providence , Providence , Denver , Lincoln , Boston , Norway , Austin , Coventry

MOO reviews

2.8

39% would recommend to a friend

(28 total reviews)

Richard Moross

40% approve of CEO

25% positive business outlook

Ratings by category

3.9

Work/Life balance

3.3

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

2.5

Career opportunities

2.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Apr 16, 2026

MOOve on from here. Look elsewhere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid hybrid work environment. Some really good people Aside from that good luck finding another pro.

Cons

Where do you begin? Culture? What was once there is now gone. Read previous reviews, you’ll see the trend. Raises? No Promotions? No Layoffs? Highly likely Outsourcing for cheaper labor? In full swing List goes on, but you get the point.

4.0

Aug 22, 2025

Overall great company to work for, my role has some kinks to work out

Account executive

Recommend

CEO approval

Business Outlook

Pros

-truly care about their employees -casual environment -dog friendly offices (truly!) -open door policy -allows for different personalities and work methods -open communication -we are all empowered to make the customer happy -truly hybrid- 2 days a week in office, hours are not strict -summer hours (partial day once a week all summer) - Work From Anywhere program (to travel, care for yourself or loved one, or simply stay home for weather or car trouble etc)

Cons

-commission structure is on the low end, and changes somewhat frequently -small company means not a huge team of employees, means slow turnaround on jobs that require multiple departments

2.0

Jun 4, 2025

Can't recommend working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good work/life balance - Creative work environment - Hybrid working with 2 days in office - Very casual dress and work environment - Great vacation time and holidays - Good health benefits (MOO pays the premiums) - What feels like an open, understanding culture - Feels accepting of people regardless of background- diversity feels prioritized

Cons

- Unexpected lay-offs and people being "managed out" is extremely common, and management will let people go right before terms require paying severance - Teams are constantly being restructured and then restructured again after things get settled- it seems like they are always using team structure or specific employees as scapegoats for low performance, when the real issue is that MOO has a limited product line in a dying industry - Many of the employees who are laid off happen to have been on a medical leave not long ago - Pay is well below market rate, especially for UK employees - This is a company where the CEO gives demands, and they are performed regardless of whether they make sense from a performance/data perspective

MOO Response

1y

Thank you for your feedback. We’re glad you’ve experienced the benefits of our culture, including work life balance, flexibility, and an inclusive environment. We also recognize and appreciate your concerns. We know that times of change can be difficult, and we’re committed to improving transparency, communication, and how we support our teams, especially during transitions. Your input is valuable and helps us continue to grow further. If you would like to share more about your experiences, please reach out to CPO@moo.com.

Viewing 1 - 3 of 28 Reviews

Jobs at MOO

Press Operator (3rd Shift)

Assembly Operator (1st Shift)

Machine Operator (1st Shift)

Maintenance Technician (2nd Shift)

MOO

MOO reviews

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Reviews about "Compensation"

MOOve on from here. Look elsewhere

Overall great company to work for, my role has some kinks to work out

Can't recommend working here

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