Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 26% over the last 12 months.

How satisfied are employees working at MOO?

39% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (11) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 33 reviews)); "Overall pretty good benefits" ((in 22 reviews)); "Great office in Farringdon but most importantly a brilliant team of good people who are determined to seek excellence in what they do." ((in 18 reviews)); "Good work/life balance" ((in 14 reviews)); "Great company culture and lots of exciting projects." ((in 9 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 16 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 10 reviews)); "Not the most competitive salaries" ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Leadership team only care about themselves and protecting their positions." ((in 3 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

MOO reviews

2.7

39% would recommend to a friend

(250 total reviews)

Richard Moross

34% approve of CEO

24% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

MOO has an employee rating of 2.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

4.0

Apr 11, 2025

Would recommend MOO

Senior key account manager; key account manager

Recommend

CEO approval

Business Outlook

Pros

MOO is a fun company to work for with great culture and people. You will learn a lot about print and the company has amazing benefits and great PTO. A great home life/work balance and flexibility.

Cons

Base salary is on the lower end of an average KAM at other companies. Commission plan changes fairly frequently and can be inconsistent with earnings.

5.0

Apr 1, 2025

14 years and counting

Director of global customer service

Recommend

CEO approval

Business Outlook

Pros

I've been with MOO for 14 years, starting as a Supervisor and progressing to a Director role. This speaks volumes about the opportunities for growth within the company, though it's important to understand that advancement here often takes time and dedication. Throughout my tenure, and particularly in my management roles, I've always operated under the philosophy of FCC: Fair, Consistent, and Communicative. MOO firmly believes in treating all team members equitably, applying policies and expectations consistently, and ensuring open and honest communication. Other Pros- great holiday /vacation time allowance. Great 401k company match along with healthcare and vision plan.

Cons

Progression Can Be Gradual: While growth is possible, it's not always rapid. Be prepared to put in the time and effort to move up.

1.0

Mar 24, 2025

Sinking ship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None anymore, which is sad

Cons

Business looks nothing like it did 5 years ago. Any perks have been cut, the once great culture is non existent, and the general atmosphere is downright unpleasant. Senior leadership is aloof and uninterested in anyone below them. The supposed commitments to diversity and inclusion, health and well-being, etc are merely for show, and are not actually practiced - look at the "diversity" of SLT for starters. Gossip and toxicity are a huge problem - HR is often sharing confidential information with others, which spreads through thr company quickly. Any charm that the company once held is gone, and it's become an uncaring, corporate dystopia.

MOO Response

1y

Thank you for taking the time to share your feedback and experience. We are sorry to hear that your experience with MOO have not met your expectations. Our leadership team is committed to creating a positive and inclusive workplace, and we take concerns about culture and employee well being seriously. We understand that change is inevitable as businesses grow, and can be challenging. If there are specific concerns or experiences you would like to share in more detail, Please reach out to cpo@moo.com.

Viewing 25 - 27 of 250 Reviews

Jobs at MOO

Manufacturing Training Specialist

Press Operator (3rd Shift)

Manufacturing Team Lead (3rd Shift)

Machine Operator (1st Shift)

MOO

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Would recommend MOO

14 years and counting

Sinking ship

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