MOO reviews

2.7

39% would recommend to a friend

(250 total reviews)
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Richard Moross

34% approve of CEO

24% positive business outlook

MOO has an employee rating of 2.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

250 reviews
4.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The culture, flexibility and work life balance is truly what makes MOO a special place to work.

Cons

Everything in terms of progression or pay reviews take a very long time to get moving. Decisions have a lot of layers to go through...

4.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

MOO has a great company culture. Other companies may say that, but after being here for years, I can say that MOO isn't just talk. There are regular snacks and lunches at the office, the vibe is very relaxed, and there are enjoyable after-work get-togethers and parties. The hybrid-style work options they have are pretty flexible and very convenient. It's also an inclusive and friendly work environment for all types of diverse humans, including those who are LGBTQ+. There are regular initiatives to amplify diverse voices, and listen to employees about how to make a safe and inclusive work experience for all. It's pretty progressive and for sure the least toxic work environment I've been in. There are also good benefits, such as a sabbatical after 5 years, which is a nice bonus.

Cons

Sometimes the job security seems uncertain, and I'm not sure how realistic significant career growth here is. There are also somewhat limited resources/budgets for career development (although that wasn't always the case) and at times we feel understaffed. Overall, I feel that many of the positions at the company do not have particularly competitive wages. They do try and make up for it with great benefits and company culture, but it would be nice to have a salary that better reflects the market rate, as well as higher yearly raises. I understand that MOO is a smaller company and doesn't have the same budget as a large chain, but it's still an important issue, and the reason I'm leaving 4 stars instead of 5. If you're questioning whether or not to apply, I would still say, 'go for it!' Every job has its issues, but being here has overall been very positive and has provided me with great work experience.

1.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits are paid for

Cons

Poor, inexperienced management. Lack of transparency. If you bring any ligitimate concern, suggestion, criticism to the floor manager, you will get stared at blankly and then slandered behind your back. "Leads" instead of motivating and leading, are more concerned with targeting people for their own personal grudges and making it top priority to take them down at any opportunity. The cliques are there and they are toxic as they get. if you're someone who just wants to come in, do your job well, and then go about your life....good luck. They will break you down and gaslight you because they have nothing better to do. Sexual harassment and bullying are common and tolerated. The aforementioned floor manager allows this to happen. Floor manager also employs and protects a registered 1st degree sex offender because they are related. #nepotism#yesthisistrue No room for growth unless you're friends with the right people. Accomplishments will be overlooked and mistakes will be broadcasted. Don't let the free benefits reel you in. There are much better places to work.

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MOO Response
1y
Thank you for taking the time to share your feedback and experiences. The concerns you have raised around culture, leadership, and serious allegations of misconduct are very serious. We are proud of our culture, and are a values driven organization. We are committed to a safe, respectful, and inclusive work environment for all employees. Again, thank you for taking the time to leave a review. If you are open to sharing more details about your experiences, please reach out to cpo@moo.com
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Glassdoor has 264 MOO reviews submitted anonymously by MOO employees. Read employee reviews and ratings on Glassdoor to decide if MOO is right for you.