Is MTM Health a good company to work for as a Customer Service Rrepresentative?

Customer Service Rrepresentative professionals working at MTM Health have rated their employer with 2.0 out of 5 stars in 75 Glassdoor reviews. This is a lower than average score with the overall rating of MTM Health employees being 3.1 out of 5 stars. Search open Customer Service Rrepresentative Jobs at MTM Health now and start preparing for your job interview by browsing frequently asked Customer Service Rrepresentative interview questions at MTM Health .

Does MTM Health pay Customer Service Rrepresentative employees well?

Customer Service Rrepresentative professionals rate their compensation and benefits at MTM Health with 1.4 out of 5 stars based on 75 anonymously submitted employee reviews. This is 66.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Rrepresentative salaries at MTM Health.

What are the top reviewed jobs at MTM Health?

Customer Service Representative (75) , Customer Care Representative (CCR) (15) , Customer Service Representative (CSR) (15) , Customer Care Representative (13) , Manager (13) , Dispatcher (11) , Supervisor (9) , Business Analyst (7) , CCR (7) , CCR I (6) , Customer Service (6) , Director (6) , Driver (6) , Talent Acquisition Specialist (6) , Trainer (6)

What are the pros of working at MTM Health according to real employee reviews?

"Benefits were good and improving" ((in 43 reviews)); "Pay is decent" ((in 40 reviews)); "Work from home, Fantastic work life balance" ((in 38 reviews)); "I love coming to work the people are great and I am really enjoying helping people with their medical rides." ((in 27 reviews)); "Great Leadership" ((in 21 reviews))

What are the cons of working at MTM Health according to real employee reviews?

"Poor management to employee relationships" ((in 24 reviews)); "Poor leadership, financial decisions and nepotism all over." ((in 11 reviews)); "Managers are rude and unhelpful." ((in 11 reviews)); "Most, not all directors and Managers are clueless and have absolute favoritism." ((in 9 reviews)); "Most upper management either is a relative or friend of the family...whether they know how to do their job or not." ((in 8 reviews))

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MTM Health

MTM Health Customer Service Rrepresentative reviews

2.0

7% would recommend to a friend

(75 total reviews)

Alaina Macià

15% approve of CEO

12% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (75 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Rrepresentative employees have rated MTM Health with 2.0 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a poor working experience there. MTM Health is rated 42% below average by Customer Service Rrepresentative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

75 reviews

3.0

May 5, 2024

Doesn't care

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

work from home dayshift hours

Cons

Very little training, does the bare minimum

3.0

Mar 19, 2024

Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good people

Cons

Long work days and not enough time to work

5.0

Dec 12, 2023

Fantastic work life balance, difficult clients

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, Fantastic work life balance

Cons

Job is difficult and intense, the clients are sick and have incredibly negative energy and it can wear on you. Be prepared to perform and keep moving. Is rewarding when you can help someone

Viewing 10 - 12 of 75 Reviews

Jobs at MTM Health

Customer Care Representative - WFH Minnesota

Strategic Rideshare Specialist

Rocky Hill, CT

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Customer Care Representative (Overnight - 3rd shift) - On Site

Customer Care Representative - WFH Wisconsin

Customer Care Representative - On Site

View all Customer Service Rrepresentative Jobs

MTM Health reviews FAQs

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MTM Health

MTM Health Customer Service Rrepresentative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Doesn't care

Work

Fantastic work life balance, difficult clients

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MTM Health reviews FAQs

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