MTM Health reviews

KPI and QUOTAS are unreasonable since the pandemic ended. The company uses its employees as a throwaway commodity. These days we all feel more like Slaves or second-class Citizens due to all the restrictive directives coming from HR. Upper dept doesn't want to hear from us, were cattle. Departments are continually changing or upgrading apps but not testing to see if they actually work or checking with the people that continually use them. Possibly increase your band width A lot of our interactions may need further time or assistance though that is not allowed many of th equality script is inaccurately not accepting our answers which is contributing the throw away employee . message to Alicia M stop hemmoraging your good employees just because percentages. Lots of good employees unable to go further just because bad quotas and kpi. this did company also did away with the bonus structure going to a competition style forcing the employees to fight one or two spots, despicable!

I was told by recruitment that the three a year raises would put me back to my previous pay. I've received 65 cents so far in a year. I was upfront with them and told them I have a hard time with my handle time. They told me they were looking for someone that cared more for the member and their needs than the time. Members tell me how they appreciate me and I was the only one that took the time to solve their issues. Management says take control of the call and get them off the line. FYI- control the call is don't let member tell you anything about the issue.