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      Mace

      Engaged Employer

      Mace reviews

      3.8

      77% would recommend to a friend

      (1,151 total reviews)
      avatar

      Jason Millett

      85% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      Mace has an employee rating of 3.8 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mace employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Aug 10, 2020

      Political and Toxic workplace

      Design manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting projects & that's really it

      Cons

      -The company is an old fashion or better called Elderly home. Very few young people involved. - Since the majority of people are senior, there're lots of toxic politics going on. More like gang groups (anyone new comes on board must be through someone in the company) giving zero chance to new blood. - Everyone is Mr Know & everyone is the Boss even if he doesn't know his right from his left. - Careless upper management with no supervision with trainee and management team.

      avatar
      Mace Response
      5y
      Thank you for sharing your feedback. I’m sorry to hear that you haven’t had the best experience with us. I’m disappointed to see that you felt this way and that you didn’t find a progressive culture within your team. I understand that the past few months have been extremely challenging for us all as we had to find new ways of working, and fast - I know that some of these changes haven’t always been ideal. Our people are at the heart of our business and are critical to our success, so we must ensure that we continuously improve. We will take on your feedback on board and discuss this with the relevant teams. It would be extremely helpful to understand more about your experience and feedback so we can overcome these challenges and make improvements. If you feel comfortable doing so, please do contact me directly. We wish you all the best for the future.
      1.0
      May 17, 2017

      Personal assistant

      Personal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much to stay other than okay office and okay area, has a canteen and that's pretty much all there positives.

      Cons

      Ridiculously micro managing culture, everyone is on a short leash!! Most people are moody and horrible and managers are fake nice

      2.0
      Jun 10, 2025

      Heading in the wrong direction

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a global company with some good, large projects to work on. Some good people scattered across the business.

      Cons

      Feels like the company is heading downhill. I have worked here for 5 years now and I would discourage friends/colleagues from joining. - Bonus was cancelled this year with very little communication - Senior Leadership is disengaged, and uninspiring - Directors live in fear of the CEO/COOs - with that culture of fear permeating down through the organization - Very little quality assurance of new hires meaning that if a client will pay, the wrong person often gets hired reducing the experience and incentives for the rest of us - Culture of ageism significantly dis-incentivizing effort from talented younger employees. - Having been involved in the performance management process - it's a pre-decided process designed to limit the value of payrises and bonuses - very little agency for the employee being rated to influence the scoring.

      Viewing 85 - 87 of 1,151 Reviews
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      Glassdoor has 1,264 Mace reviews submitted anonymously by Mace employees. Read employee reviews and ratings on Glassdoor to decide if Mace is right for you.