Mace reviews

3.8

76% would recommend to a friend

(1,150 total reviews)
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Jason Millett

85% approve of CEO

67% positive business outlook

Mace has an employee rating of 3.8 out of 5 stars, based on 1,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mace employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Oct 12, 2017

Graduate Trainee

Recommend
CEO approval
Business Outlook

Pros

There are no pros besides getting to move to London for the first year.

Cons

Management is a joke and there is no opportunity for promotion.

5.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- Phenomenal team. Genuinely have never had a team more tight knit then this - Pay Well Above Average. The fact that they lay 2-3 cycles higher is incredible - Culture. This is hands down the best culture I have been a part of

Cons

- None at the time of this review

3.0
Jan 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the Mace employees are good people, trying to do the right things, and good at their jobs. Overall PTO package is very competitive as compared to peers. Flexible work schedule but is client dependent. Some accounts are more flexible than others but that will be dependent on the manager.

Cons

A lot of management changes in recent memory with many leaving the company. Leadership team based in the US mostly new to Mace so no real sense of the Mace culture that is more present in the UK. Pay raises and bonus structure is a mystery to all. Even if you are performing well and have received praises from the client, it doesn't mean you will get a good raise or bonus. Lets not even talk about promotions, if you aren't doing the work of 5 people and giving up your life for the company, you won't even be considered for promotions. When this issue was brought up to the management team, their reactions were more dismissive rather than trying to understand everyone's frustrations. Onboarding process is a joke and could benefit from more structure and process.

Viewing 16 - 18 of 1,150 Reviews

Glassdoor has 1,262 Mace reviews submitted anonymously by Mace employees. Read employee reviews and ratings on Glassdoor to decide if Mace is right for you.