Is Macy's a good company to work for?

Macy's has an overall rating of 3.4 out of 5, based on over 32,705 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 52% of employees would recommend working at Macy's to a friend and 41% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern , Internship and Intern .

Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1409) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (291) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1791 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1191 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1105 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 829 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 797 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2609 reviews)); "management is poor and lazy" ((in 2036 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1322 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 565 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 328 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

What are the top reviewed Macy's locations?

New York , San Francisco , Atlanta , Houston , Chicago , Cincinnati , Los Angeles , Miami , San Diego , Orlando , Dallas , San Jose , Brooklyn , Johns Creek , Mason , Seattle , Boston , Tampa , Las Vegas , Columbus , Clearwater , Sacramento , Saint Louis , Pittsburgh , Austin , Philadelphia , San Antonio , Minneapolis , Portland , Washington

Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews

1.0

Mar 27, 2009

Last resort

Sales associate

Recommend

CEO approval

Business Outlook

Pros

None! Good Location, discount I guess. There are some good people working there, but none in the highly competitive, catty Shoe Department. Direct Deposit is nice, but I think all employers offer that. No comment on the benefits, as I haven't received them yet. Perhaps Bloomingdale's is better.....

Cons

Pretty much everything - the people, management, hope you don't like to use the restroom as you won't be allowed to! Uncaring management, very poor compensation for the amount of work you do. Gossipy, immature coworkers. Unrealistic sales targets, forcing the credit card down the customers' throats...basically you're a grunt in a suit.

1.0

Mar 11, 2009

"Don't do it!!!!"

Group sales manager

Recommend

CEO approval

Business Outlook

Pros

if you just need a paycheck go for it...but if it's for a sales associate you will get the lowest pay out there in the retail world. i was a manager and i lost people all the time bc macys hardly pays and expects way to much out of their associates for no money. i would fight hr to try and get my people raises all the time and was always denied

Cons

there are so many i don't know where to start. as a manager you could only take your vacation when it was convenient for the company and sometimes you'd get called back early. as a manager your responsible for a multi-million dollar department and the store as a whole with no staff. you constantly have to give your staff up. if you are a misses manager you wind up just doing fitting room twelve hours a day because your one person that you have all day is responsible for ringing the register helping customers straightening and cleaning out the fitting room and putting it back. that's just a couple things there's so many downsides of this company there is not enough time for me to list them all.

1.0

Jul 22, 2008

Run, don't walk away from Macy's!

Beauty advisor

Recommend

CEO approval

Business Outlook

Pros

The employee discount (but then again the customers got the same percentage of discount practically), the people I worked with.

Cons

The upper management, the required amount of credit cards you have to open each week. The way some of the customers and management would treat employees.

Viewing 304 - 306 of 31,090 Reviews

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"Don't do it!!!!"

Run, don't walk away from Macy's!

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