Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Macy's Central was a very exciting place to work. Being that we acquired the May Company in 2005, lots of buyers, planners, and support managers came from all over the country. Within a division, there was always an expert on a particular market or a particular way of analyzing the business. Obviously, the main goal was always driving sales and profitablity, but there was work life balance with half day Fridays in the summer, divisional parties during the holidays, etc. Top management weren't too visible to the the buyers and planners, but their direction always trickled down through the VPs and divisionals. On the fly strategies were always supported if it would result in sales and profitably, management were accessable if you reached out, and the people at Macy's Centrl know how to run a business! We did some incredible things, turning around businesses and regions that were low performers until they were merged into our organization.

Cons

The transition from regionalized buying into MyMacy's. We spent an enormous amount of time with mymacys, systems updates and classes, meetings and analysis that related to mymacys and not driving near term sales. It can be pretty tough to really focus on the business because of distractions. Also, the systems support and planning support teams were subpar in comparison to other companies. Our systems were dated and often we would waste time pulling and gathering information from so many places. The best companies have fantastic systems and make data easily accessible.

3.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Largest retailer; many opportunities for advancement: must work long hours to achieve desired results, company sets a high standard of expectations

Cons

very large workload; long hours tough to have work/life balance; large corporate structure sometimes causes miscommunication and conflicting priorities

2.0
Feb 16, 2009
Recommend
CEO approval
Business Outlook

Pros

20-30% discount on merchandise purchases--even cosmetics and Frango Mints! Opportunity to be around people in a reasonably pleasant environment. Flexible hours. Management was no worse than general for a retail environment. There were daily newsletters that gave employees information about employee and store sales figures, special employee discounts, and sales contests.

Cons

Horrible salaries. Almost no chance of advancement for store employees. Boring work. Being around other employees who are not committed to their jobs. Very few hours were given to holiday employees, although this was probably due more to the economy than company policy.

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Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.