Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Oct 6, 2010
Recommend
CEO approval
Business Outlook

Pros

20% employee discount Flexible hours vacation and employee benefits meet new people helping customers Offers plenty of customer service experience Most co-workers are supportive

Cons

poor management not enough communication by management or HR co-workers can be too aggressive with customers Other than selling, too much additional job duties are given to sales associates

2.0
Sep 29, 2010

Disrespectful and Incompetent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The actual Sales Associates are really great people to work with. The department that I worked in was like a family.. we had each others' backs and we were willing to work together.

Cons

The management has trouble announcing changes and informing the associates in their department of necessary things. For instance, I went in to work one day, checked my schedule, and found that the entire next week was blank! This was absolutely horrible for me, considering I am a flat broke college student and I had even gone in to work the day before to ask for more hours, which they said they would give to me. When I asked my supervisor about the lack of hours on my schedule, he sent me to HR because he didn't know what else to do. When I got to HR... they told me that they were laying me off as a Part-time Sales Associate then re-hiring me as an on-call associate. They said that I should have been informed by my supervisor. I was definitely NOT informed. Also, they said that I would recieve 2 weeks worth of severance, since i wouldn't be able to work until I was re-hired as an on-call associate. It has now been 1 1/2 months since that meeting, and they have not answered my calls, nor contacted me in any way. Also, i recieved only one week of severance. Somebody needs to get it together. I don't appreciate the way that they treated me. It's like they're taking advantage of me because I'm "young" and I don't know how I should actually be treated.

3.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

discount on the clothes there

Cons

hours are kind of hectic. always work holidays

Viewing 30982 - 30984 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.