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      Macy's

      Engaged Employer

      Macy's reviews

      3.3

      50% would recommend to a friend

      (31,066 total reviews)
      avatar

      Tony Spring

      60% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Macy's has an employee rating of 3.3 out of 5 stars, based on 31,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      31K reviews
      2.0
      Oct 7, 2008

      Too much micromanagement within stores

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      All employees receive discounts on store merchandise. Type of people depend on the department. The competency of management also varies greatly, depending on the department.

      Cons

      Very micromanaged within the stores. The rules are very rigid for all employees- including assistant managers and sales associates. I felt very restricted in what I was allowed/ wasn't allowed to do. All employees are forced to say "outstanding," make certain sales levels, and to sell credit cards. There is much politicking within the management team. Lots of rumors are spread through the grapevine regarding hiring/promotion processes. As far as working in the department stores, downsides outweigh upsides.

      4.0
      Oct 6, 2008

      Management is focused on the wrong things, but the job is still enjoyable

      Counter manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my customers and working with my vendor. I am given a lot of freedom and flexibility in how I schedule my day. I do receive wonderful training and guidance from my vendor which is an Estee Lauder company. Macys is good about recognizing you for doing a good job with lots of awards and incentives. The discount and Macys money is also great.

      Cons

      There is a huge emphasis on making quotas for credit card applications. Management focuses more on non essentials that they are reviewed on than true customer service and sales.

      2.0
      Oct 5, 2008

      More cons than pros...

      Assistant buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is the best in the industry. Once you train here, you can work anywhere. Other retailers are dying to get their hands on Macy's employees.

      Cons

      NO work/life balance. They say there is, but people don't follow it and it's frowned upon if you leave on time and actually take lunch. They do not compensate fairly. You can barely live on their salary.

      Viewing 31012 - 31014 of 31,066 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,679 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.