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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      52% would recommend to a friend

      (31,095 total reviews)
      avatar

      Tony Spring

      62% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      31K reviews
      3.0
      Apr 25, 2017

      The Company will be Fine but Not a Good Place to Grow Career-wise

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team environment. Offer in house classes on different topics of business and leadership if you are allowed time to take them. Very charitable organization and big focus on giving back. 20% back of house discount even on sale items.

      Cons

      Lots of politics and red tape to get anything across or anything done. Readily let go of older employees in favor of cheaper inexperienced ones while keeping favored incompetent individuals at the top. Terrible health coverage and non-competitive salary rates.

      1.0
      Apr 9, 2017

      Management driven by extremism in the name of religion

      Lead qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to blur the lines to impact wide and interested areas of technologies Embraces latest technologies Generally enthusiastic colleagues Employees have the spirit of raising funds to give back to society Summer and focal Fridays.

      Cons

      Extreme religious discrimination in promotions. Employees of other religions are secondary citizens. Anonymous surveys conducted by HR are actually not anonymous. Management figures out the ones who give unfavorable feedback and harasses them. HR is witness to the broken system

      3.0
      Apr 3, 2017

      Macy's Credit Customer Service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly coaching, good peers, cafe on site with grill food and daily specials, good supervisors (however they are not hired within and they don't have good experience).

      Cons

      Managers aren't very involved and the point/credit attendance system is very flawed. It's described as a 'no fault policy' and this basically means that it does matter that life happens to them and there's no such thing as an excused absence. You start with 8 and you only earn .5 credits every 2 weeks of perfect attendance. Not enough vacation days are offered (only about 6-10 days a year), and it's dependent on the average hours worked per week. The upstairs where all of the desks are is never vacuumed.

      Viewing 379 - 381 of 31,095 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,710 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.