Macy's reviews

3.4

52% would recommend to a friend

(31,106 total reviews)
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Tony Spring

62% approve of CEO

42% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Apr 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The only "pro" about this job is the employee discount, but it isn't even that great. Employees get 20% off purchases, and sometimes an additional 20% on top of that during special events.

Cons

All that the managers seem to care about are sales goals and whether or not you open up credit card accounts for customers. Credits are their top priority- not the actual employees. The unreasonable sales goals tend to create a hostile, competitive environment in which co-workers fight over sales and steal customers from each other. Sales associates are expected to open up several credit accounts during each shift, regardless of the dismal state of the economy. Also, in order to use your employee discount you have to get either a Macy's credit card or a Pre-Paid card. I opted for the pre-pay card because I don't want to get myself into further debt with a credit card, but the pre-pay card is very confusing to use and no one in management bothers to explain how to use it. In addition, I've noticed that one of the goals of Macy's is to get their employees to spend their paychecks at their store. For example, in our morning rally yesterday the managers made the different departments do a "fashion show" for all the associates to show off all of the "great deals" that we should be buying. It's ridiculous and desperate.

1.0
Apr 5, 2014

Good place to start, but easy to become unhapy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to begin a career.

Cons

Bad pay structure, no incentive to perform, manager's micro manage. Sometimes, management feels it necessary to ride you into the ground, You literally cannot do anything right, until it is someone else's turn.

2.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Extremely flexible ... hour long breaks.

Cons

HORRIBLE PAY. $8.00 p/hour for all the B.S we deal with on a daily basis? just bad. The departments get so messy especially Intimate Apparel, Petites, Women's, and Kids. Managers harass you to clean it up and no matter how much you clean it never gets better because the customers are just a-holes. They expect you to greet, ring out, assist AND clean the whole store for only $8 an hour. And don't ever ask for a raise .... you're not getting one.

Viewing 517 - 519 of 31,106 Reviews

Glassdoor has 32,722 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.