Macy's reviews

3.3

50% would recommend to a friend

(31,066 total reviews)
avatar

Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

It’s a stable full time job, assuming you can avoid the axe. Sick days are now “unlimited” and don’t count against your PTO days, which is one of the few good changes they’ve made as of late.

Cons

We have gone through a ton of layoffs, and remaining employees are expected to shoulder the burden. As an example, almost all the telecom staff were axed and technicians are now expected to fill in for veterans that had decades of experience. (By the way, our training for this new role was on PowerPoint.) Pay is behind the times, yearly raises are pitiful, and promotions are scarce unless you are buddies with the right managers. I’ve been with the company nearly a decade and I’ve been promoted exactly once...getting that promotion (promised to me!) was a chore. Benefits, as many others have said, are awful...hope you never get seriously sick or injured working here, because if you do, you’ll pay dearly. Management encourages us to go the extra mile, but there is literally no reward for doing so. Instead, you are “rewarded” with more responsibilities and no job title change to accompany them. I used to work my tail off for this company and to be brutally honest, I now try to do the bare minimum so I can save my energy for the side business I am developing for when the inevitable comes. Speaking of the inevitable...this is a company that is desperately trying to cut costs, and to do that they’ve aggressively cut headcount. We just terminated all our Technician 1’s, and to be honest I don’t think Technician 2’s are far behind. The goal seems to be to have Analysts do almost everything, and outsource the really brainless grunt work to subcontractors. I would be shocked if I’m working at this company by this time next year, it’s an open secret at this point that this January will bring about another giant swath of store closings and job cuts. Penny-pinching rears its ugly head everywhere you look. The non-flagship stores look like dookie and are held together with band-aids. There doesn’t seem to be budget for much else besides our overpaid executives that are frantically trying to throw every strategy they can think of toward the wall to see what sticks.

2.0
Feb 22, 2016

Selling Floor Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very easy brainless job if you not looking for something too difficult, very minimal supervision.

Cons

Seasonal job, minimum wage pay, no challenges.

1.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Things that worked for macys.com *Summer Fridays *Great discount *Giving back to community *Flexible Schedule *Friendly coworkers *Unlimited sick days *New Building at South of Market

Cons

Things that don't work for macys.com *Politics between managers/employees *Agile but it's really more like waterfall *Only 6 paid holidays with 15 paid vacation days *Expensive health plans *Micro management *Favoritism among manager and certain employees *Employee surveys that employees can't be honest *No room for growth unless you are the manager's pet

Viewing 58 - 60 of 31,066 Reviews

Glassdoor has 32,678 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.