Macy's reviews

20+ years and never a poor review, then thrown under a manager that should have stayed a technician, but because there is no advancement opportunities in the tech career path for more money, the individual swapped to people management. Directed to perform tasks that are not included in the position profile, and held accountable during the knowledge growth. 2 poor reviews a mutual agreement for me to leave the company. The HR group that should be helping the workers are not knowledgeable of the positions, so only support the management teams. There are far to many project meetings, that produce no positive results, and 20 ways to accomplish the same goal.

First of all, the "traning" their suppose to give you is just you stuck in a room for two days staring at a computer watching videos and then you work with another version of the cash register for like maybe 25% of the entire training process. So after only being there for two days which was my training days, Macys calls me on my night off around 6:30pm and asks if I can come in for the rest of the night. I told them I had not worked on the floor yet by myself and could only do it if I would be shadowing someone for the shift since it's only a short one. The lady on the phone kinda paused and then she said "sure, that's not a problem someone will be there with you so don't worry". I get there 30 mins later, met up with the manager who is supposedly going to train me for the rest of the night and I would be shadowing her. Before you know it, people are in line and ready to check out, so she starts ringing people up and just throws the clothes at me and tells me to take off the security tags and fold and put them into bags. I've never in my life worked retail so this was a little nerve wracking since I really didn't know what I was doing. I did the best I could and she finishes what I couldn't do and then after that we ring up one more customer together and then she tells me that she has to go to another area of the store but to call her if I need anything, as if I know how to do that or even know what number to dial. She leaves, and then another girl in the department I was in was kind of showing me what to do around the section and then she tells me she has to go to the mens department and I was like wait, so I wont be shadowing you then? She simply goes, "you'll be fine, trust me!" She leaves, and then I already have my first customer showing me her cell phone on the Macys app asking where she can find this specific shirt, I told her I didn't know, let me try to find someone. Then another lady was ready to be checked out, I had a hard time ringing her up and she says she has a macys card but left it at home, I couldn't remember how to do that, I told her I was so sorry but couldn't complete her transaction and escorted her to another register to be checked out. LONG story short, they don't respect their employees, not even there for 10 mins on my first night on the floor and I am left alone.