Is Macy's a good company to work for?

Macy's has an overall rating of 3.4 out of 5, based on over 32,700 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Macy's to a friend and 41% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern , Internship and Intern .

Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

51% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1409) , Sales Manager (621) , Beauty Advisor (611) , Seasonal Sales Associate (493) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (291) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1806 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1197 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1091 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 825 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 824 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2614 reviews)); "Management is poor and disorganized" ((in 2001 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1310 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 559 reviews)); "There is no work/life balance otherwise and it's not worth being there full time!" ((in 467 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

What are the top reviewed Macy's locations?

New York , San Francisco , Atlanta , Houston , Chicago , Cincinnati , Los Angeles , Miami , San Diego , Orlando , Dallas , San Jose , Brooklyn , Johns Creek , Mason , Seattle , Boston , Tampa , Las Vegas , Columbus , Clearwater , Sacramento , Saint Louis , Pittsburgh , Austin , Philadelphia , San Antonio , Minneapolis , Portland , Washington

Macy's reviews

3.4

51% would recommend to a friend

(31,086 total reviews)

Tony Spring

61% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Macy's has an employee rating of 3.4 out of 5 stars, based on 31,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews

2.0

Sep 13, 2023

Not Worth The Pay

Store associate

Recommend

CEO approval

Business Outlook

Pros

They pay you money and they have a 401k plan, plus additional bonuses for sales numbers.

Cons

The management have no idea what they're doing. Most of them would rather sit down in their office all day or argue with you for the sake of being right. They are completely desperate for more employees and yet have no issues firing people for the dumbest reasons. Any information that benefits you or allows you to not be a work slave is only shared by your fellow employees, never by the people in charge. The system for the register hasn't been up-to-date since 1993 and constantly crashes or gives you a hard time. Their employee database is also archaic and they will almost never do anything that benefits you but always that benefits them. Complete trainwreck of an experience that is the same for nearly every Macy's in the Los Angeles area.

2.0

Aug 21, 2023

Management is clickish and very unorganized

Selling and support captain

Recommend

CEO approval

Business Outlook

Pros

Good career start you can play the game and learn the job in your own with no one really trained to train you

Cons

Chaos in management training program they speak of is non existent. Really no team atmosphere that they preach it's everyone for themselves they need some sort of a training system that is regulated because you'll be told your just not getting it. Meaning not understanding the job which you understand what they teach which isn't much at all and you learn more from video training than anything. You can last there if you don't speak up about all the things needing to be fixed and don't ask questions because they expect you to know everything keep your head down and just say yes and you can or get in the click.

2.0

Mar 20, 2023

No appreciation for good employees

Business manager

Recommend

CEO approval

Business Outlook

Pros

Every few months there's a catered lunch.

Cons

The department managers on the floor are clueless to what's really going on. They aren't involved especially in the cosmetics area in see what's going on. Certain business managers were lazy and didn't want to do anything and would disappear for hours at a time. Those ones that were always disappearing were sucking up to the department managers and the department managers became buddy buddy with them. Therefore they got away with everything. Manipulating time. Not spending time on the floor with customers as well as the employees. I managed my own area and I constantly had to go over to other areas where people were never to be found yet they weren't on breaks. I never left my area except to go to the bathroom I ran a stellar business with tons of customers that were repeat and I was really good to my team and I never got rewarded. I had a total of 10 years with Macy's. After COVID everything got really bad. I'm so disappointed in the way that I was treated. They really just showed that they did not care about me and they really didn't care who they had employed it was just bodies on the floor. I was really hurt when I left because I gave my heart to my job. I was one of the hardest working people in department constantly always doing things to help other people as well as my team and running successful numbers. They made me feel like they didn't even care if I was there. I'll never go back again.

Viewing 178 - 180 of 31,086 Reviews

Jobs at Macy's

At Your Service Center Associate, Concord Mall - Part Time

Retail Sales Associate, Summerlin - Full Time

Retail Fulfillment Associate, Temecula Promenade - Full Time

Retail Sales Associate, Thousand Oaks - Part Time

Retail Sales Associate, Redding Mt Shasta - Full Time

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Not Worth The Pay

Management is clickish and very unorganized

No appreciation for good employees

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