Macy's reviews

3.4

51% would recommend to a friend

(31,086 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Dec 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-You'll be able to pay rent as a manager -Benefits are pretty substantial

Cons

-Long 10-13 hour shifts everyday on your feet (60+ hour work weeks) -Cloping (close then open) shifts (you might have to close the store at 10pm,11pm,12am and be right back at work at 8 or 9 -Random off days/only 1 weekend per schedule rotation = no work life balance, never can see friends or families -They keep adding more to your plate but don't compensate you fairly even though you run multiple departments. On top of that you have to clean fixtures on your hands and knees, sweep floors, etc -No holiday bonus, bonus is determined by work performance which is somewhat fair but no appreciation for hard work other than "good job" and some perishable goods (candy or food) -Sometimes managers get into terrible disagreements which makes working uncomfortable at times -Not enough management but endless colleague roles (then they get upset when you can't manage 50+ colleagues by yourself) -Credit cards, ugh, the sales come naturally. However, you will feel awful having to dictate repeatedly to colleagues to get credit otherwise they get real upset. Its how they build loyalty with customers but in turn colleagues get frustrated about how hard we have to press them out. -Holidays are 6 day work weeks, absolutely miserable work conditions. The only thing they tell us is "everyone is tired" -Not enough pay to take care of yourself after rent and bills. If you are going to have no work life balance you should at least be able to buy things that make you happy or be able to do things that make you happy instead of sitting at home broke miserable, waiting to go back to dreaded work. -Holiday is ridiculous. Retail isn't for everyone. Holiday will make or break you in retail.

3.0
May 23, 2021

Hate/love

Recommend
CEO approval
Business Outlook

Pros

-You can always get overtime - Benefits are nice - You get to learn literally everything - Experience managing people - Get paid weekly

Cons

- The pay is pathetic for not just me, everyone!!!! We are beyond short staffed right now and I feel like our starting pay just isn't competitive enough. Since becoming a captain I make $15 an hour and when you're putting blood sweat and tears, going above and beyond I just feels like you're being cheated and definitely not valued enough. -People that have worked there 15+ years don't listen to you and feel like it's okay to do whatever they want which is infuriating. -I feel like it was pretty easy to become a captain but now wanting to move up more seems nearly impossible which is bs because they didn't paint it that way to begin with - Very hard to have any sort of life constantly full of stress and anxiety - Extremely short staffed but the expectations don't change (so you have to work 12-13 hours a day to get everything done and nobody else stays with you they don't give a crap because it falls on you the captain) - Everyone wants everything there way so there isn't any clear direction EVER - You get your schedule weekly and it's always different which also makes it very difficult to have a life or make plans

Viewing 181 - 183 of 31,086 Reviews

Glassdoor has 32,700 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.