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Madcap Software

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Madcap Software reviews

3.8

65% would recommend to a friend

(47 total reviews)
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Anthony Olivier

69% approve of CEO

46% positive business outlook

Madcap Software has an employee rating of 3.8 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madcap Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
5.0
Dec 4, 2014

Hey, I Really Like It Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for a number of companies over the years and MadCap Software is by far the best so far. I agree with the other reviewer who says he/she doesn't recognize the company when reading some of the negative reviews on here. Here's my take on that... It sounds like most of the dissatisfaction comes from people who were in the Sales department here. I'm not in that department, so I can't comment too much about the specifics. But I do know that we have some sales people who have been here for quite some time and they seem pretty successful and happy to me. It seems to me that you really must have two key qualities if you're going to work at MadCap Software: talent and a work ethic. It's pretty much a given that those who are unhappy with the company and didn't last are missing one or both of those qualities. If you're a dullard who just wants to come in and surf the Internet all day long, you're not going to make it here. In fact, I beg you, please don't apply to work here if you're either untalented or lazy. I don't want to look at you everyday. But if you've got talent and don't mind putting in an honest day's work, there's no reason you can't be as happy and successful here as most people seem to be. Also, for the person who compares MadCap Sofware to Iraq, that kind of comment is extremely dishonest and, well, moronic. I'm not surprised you didn't last at this company. And as for the bad smell, have you considered the possibility that it might have been you? Positives: - Great people - Nice location. La Jolla is beautiful, lots of wonderful places to eat and take a walk to break up your day. - The products are great and practically sell themselves. - The CEO is awesome. I don't understand any of the negative comments. He cares a lot about his employees. - I'm happy with the compensation. - Seems like a company with a very bright future.

Cons

Negatives: - Traffic getting into La Jolla can be a pain sometimes. - It sounds like the hiring process for sales people needs to be looked at. Too many unexceptional humans seem to be getting through the door. - I'd like to be able to work from home sometimes. If I've shown I can get my work done (and I know I can actually get MORE done from home), I don't see why it should be an issue, especially for a technology company. - I wish there were more bathrooms on the first floor.

4.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

-Industry leading products. Research the technical writing/documentation groups on LinkedIn and don't just take my word for it. Also see customer list on the MadCap site to get a feel for who uses MadCap Software. -Top tier technical and customer support. It's refreshing from a sales perspective to know your clients will be taken care of. -Great group of people to work with (in all departments) -Great office location (beach, restaurants, people watching)- La Jolla is a global tourist destination for good reason -Frequent company sponsored happy hours/activities around La Jolla -Company is constantly developing new products and new service offerings -Changes are made and deployed very quickly. Nimble company -You get to work with and learn new technology

Cons

-No remote working opportunities -No 401k match -No clear path for advancement (need to blaze your own path- pro?) -La Jolla is quite expensive -Summertime traffic can be heavy at times

5.0
Nov 30, 2014

Innovative company with lots of potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked in the engineering department for more than two years. Madcap is a leader in its industry and always one step ahead of its competitors. Also, upper managers are very supportive and provide a good working environment for their employees. - Flexible work time - Health and dental benefits. - Beautiful location - Friendly environment and smart co-workers who work hard. - Ping pong table - Happy-hour and holiday events - Upper managers are willing to listen, and cooperate with your needs Personally, I learned so much working at Madcap and had an overall positive experience of my career.

Cons

- Minor traffic due to its location.

Viewing 31 - 33 of 47 Reviews

Glassdoor has 50 Madcap Software reviews submitted anonymously by Madcap Software employees. Read employee reviews and ratings on Glassdoor to decide if Madcap Software is right for you.