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Madcap Software

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Madcap Software reviews

3.8

65% would recommend to a friend

(47 total reviews)
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Anthony Olivier

69% approve of CEO

46% positive business outlook

Madcap Software has an employee rating of 3.8 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madcap Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
2.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of leads coming in, no cold calling. Co-workers helpful for the most part. Some fun company outings. Casual dress code. Customers love the product and are very loyal. Some flexibility to run things as your own business. Good work/life balance, you aren't pressured to work 10 hours days just for "the perception".

Cons

Unrealistic YOY quota growth. No stability, territories change every 3-6 months. Small ticket item so no outside positions and hence no room for career growth. No company match 401K. One bathroom for 50 people is puzzling. OK place to make a brief stop if you are just getting into sales or in between jobs but NOT a good long term opportunity. I left for an opportunity that was a 20% step down in pay but better benefits, more growth potential, and more stability. As I look back on it now while writing this review, no doubt it was a good move for my career.

2.0
Aug 4, 2014

Sales Disaster

Recommend
CEO approval
Business Outlook

Pros

Location, good people outside of management, pay is OK, most employees are friendly and have good attitude even though the work environment isn't the best.

Cons

Are you a sales professional confident in your skills and ready to take it to the next level? Then madcap isn't for you. If you want every deal nit picked and nickel and dimed by management that doesn't add any value and confuses your prospect and lengthens the sales process by obsessing over details that don't matter then you might want to consider this place. Management will micromanage you into submission to do things their way until you fail and then ask why you aren't performing. They are great in the interview process but don't let that fool you. Sales is a nightmare here. The turnover is high and is close to a boiler room situation. Never really worked with the CEO so can't comment there but sales reports directly to him which makes me question the decision making. If you're looking to break into software sales give it a chance but be careful, learn what you can and move on. No training and poor sales leadership will wear you down.

5.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company culture, and some of the best people I've ever worked with. The CEO has an open door policy and is willing to listen and always is interested in employee feedback . The pay is excellent in comparison to other companies in the industry - this in itself speaks highly of leadership. If you work hard, you are compensated generously; and goals are manageable from a sales perspective. If I didn't need to leave for personal reasons out of my control I would still be there.

Cons

Not much; beautiful location, but can be difficult to get in and out of La Jolla

Viewing 37 - 39 of 47 Reviews

Glassdoor has 50 Madcap Software reviews submitted anonymously by Madcap Software employees. Read employee reviews and ratings on Glassdoor to decide if Madcap Software is right for you.