Magic Ears reviews

4.1

78% would recommend to a friend

(240 total reviews)

55% positive business outlook

Magic Ears has an employee rating of 4.1 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Magic Ears employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

240 reviews
1.0
Feb 26, 2020

Terrible ESL COMPANY

Recommend
CEO approval
Business Outlook

Pros

The pay is good, you can get extra bonus dollars for signing in early and picking up peaktime classes. The cancellation policy is good. Sick cancellations and emergency cancellations are good as well.

Cons

They message you to pick up classes WHILE YOU'RE TEACHING. The ranking system is unfair. Someone can rank up in two days with 10 classes, while someone with 200 hours and mostly five star reviews have not. They have a facebook group but when you ask questions it's considered complaining. They micro manage you outside of work ! JUST SAY NO TO MAGIC EARS.

3.0
Nov 4, 2020
Recommend
CEO approval
Business Outlook

Pros

competitive pay, flexible schedule, great cancellation policy

Cons

Getting rated by students and parents is quite overwhelming. It isn't a great motivator, especially when it affects your raises and bonuses. I am all for feedback, but this their method is not constructive. They will freeze your account with no notice and no explanation. You have to be the one to reach out to admin to find out what went wrong. Quite unprofessional in m opinion. Very easy to burn out since we are performing, rather than teaching. It takes ages to deal with administrative issues and they are not very helpful even when they do take the time to get back to you.

1.0
May 15, 2018

Disorganized, Way too much drama

Recommend
CEO approval
Business Outlook

Pros

Kids are fine, pay is decent compared to other similar companies but not enough to make the stress and hassle worth it.

Cons

Racist hiring practices, disorganized. The staff and other teachers are way too involved in social media drama. Head office people join all the Magic Ears and ESL groups, other teachers will “spy” and report back if you say anything on any Facebook group or page that could even remotely be viewed as negative. “Secondary Positions” are a joke and given out based on how much you parade yourself around social media and promote the company, people have positions training others after only working there a short time instead of being based on experience. The platform is awful, tech issues and a weird curriculum. They want you to basically have the kids parrot everything instead of actually learning English. They really don’t want actual teachers who can adapt to the students needs, just follow the script and have the kids repeat.

avatar
Magic Ears Response
8y
Thank you for your comment. We treat every candidate equally and definitely not screen our darling candidates based on their color. In effect, we are glad to give people a second chance if they unfortunately fail, let's say, their 1v1 training and we see great potentials in them. Teaching performance is what we value the most at the stage of demo classes and trial classes, etc. We endeavor to have our official teachers and candidates engaged on social media like Facebook because we try to build a place where teachers feel at home. They are free to leave questions and post meaningful moments and milestones they reach, whether it be for career development or life events. Teachers at secondary positions are paid to answer questions and find out conundrums to report to to the support team so that we can figure out an ultimate answer. Social media allow staff and teachers, who work remotely, to close up physical distance and reach intimacy. People have positions are experienced teachers, most of whom already ranked up to Magic Masters. Children at the early stage of second language acquisition have low level of proficiency. Listening and repeating are a huge part of language learning process and it is effective but it is just one part of our teaching objectives. Our curriculum are craftily designed by linguistic experts for children aged 5-12 with various life situations, which are helpful for situations that students might encounter if they travel to North America.
Viewing 7 - 9 of 240 Reviews

Glassdoor has 484 Magic Ears reviews submitted anonymously by Magic Ears employees. Read employee reviews and ratings on Glassdoor to decide if Magic Ears is right for you.