Main Line Health reviews

4.0

77% would recommend to a friend

(1,068 total reviews)
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Edward Jimenez

89% approve of CEO

75% positive business outlook

Main Line Health has an employee rating of 4.0 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Main Line Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers The doctors are extremely nice

Cons

Terrible pay and benefits Poor management Low retention rate

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Main Line Health Response
1y
Thank you for taking the time to provide your feedback as a former MLH employee. We are glad to learn that you enjoyed the positive work culture and team environment in place systemwide. We strive to be an employer of choice, and we are truly sorry to hear that your experience did not live up to this standard. Our goal is to always improve, and we’d like to learn more. Please reach out to us by email feedback@mlhs.org to further the conversation. We hope to hear from you.
3.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The health benefits and other programs are great. Remote work is great. My team was like family.

Cons

Upper management is unsupportive. Staff is just a number. There is a lack of development in the people that are there. New HR4U is a joke and not responsive in a timely manner. Outsouring orf services is happening to cut cost. Flexible PTO is not a perk for the employee.

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Main Line Health Response
1y
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations, especially regarding support from upper management, development opportunities, and HR4U experience. We take all feedback seriously and understand the importance of creating an environment where every employee feels valued and supported. We also recognize the importance of clear, timely communication and are actively working to improve responsiveness and transparency. Regarding your concerns about outsourcing and flexible PTO, we are committed to reviewing our processes to ensure we are making decisions that align with both our employees' well-being and the long-term success of the organization. We genuinely appreciate your perspective, and we welcome the opportunity to continue the conversation further by emailing us at mlhcareers@mlhs.org.
2.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, it's one of the better healthcare providers in the Philly suburban area. Patients are treated better. Facilities are nicer. Good steppingstone for support staff but wouldn't want to spend over 2 years here.

Cons

MLH pays their medical assistants and support staff poverty wages. Raises end up being pennies when you factor in cost of living and inflation. I work with an MA who has been with MLH for 7 years and is getting paid only $21/hour. I'm getting paid $19/hour which I had to negotiate up from their original offer of $18/hour. Meanwhile, the president of MLH's salary isn't far from $2 million/year. I'm surprised we haven't attempted to unionize yet (we should). High turnover. Every MA leaves to join the "resource team" which pays $5 more (which isnt even comparable to the cost/time of driving to different locations every day). Severely understaffed. Go figure. If they raise the pay, they wouldn't have such a hard time finding support staff. The support staff is diverse--but when you look beyond that to management, it is not diverse at all. They claim to care about their employees and diversity, but it's just lip service.

Viewing 46 - 48 of 1,068 Reviews

Glassdoor has 1,122 Main Line Health reviews submitted anonymously by Main Line Health employees. Read employee reviews and ratings on Glassdoor to decide if Main Line Health is right for you.