Map Communications reviews

3.0

52% would recommend to a friend

(60 total reviews)

Vaibhav Dani

69% approve of CEO

54% positive business outlook

Reviews by job title

60 reviews

Reviews about "Compensation"

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3.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee engagement within departments was great

Cons

Minimal room for promotion or growth

avatar
Map Communications Response
2y
Thank you for taking the time to provide us with your review. Thank you also for recognizing the great engagement our teams have and how we support each other in our common goals. We do have a less traditional business model, being an ESOP and working to provide the best value to our customers. Our managers are more hands-on than in some other business models. We do have many different roles in our company that are only promoted from internal within our teams! Supervisors, Team Leads, Quality Assurance, Client Services and many more are great examples of the roles for advancement opportunities.
1.0
Aug 24, 2023

Dont work here

Recommend
CEO approval
Business Outlook

Pros

The pay is decent not gonna lie.

Cons

Its terrible. high volume of calls with no breaks and they expect you not to use the restroom.

avatar
Map Communications Response
2y
While we appreciate that our fast pace may not be for everyone, many thrive in our environment, enjoy the variety of calls and speed with which we deliver our services, and we’ve met the demands of the marketplace by tailoring our staffing to when they are needed most. Our 2- and 3-hour positions are designed to provide coverage during our peak times and are compensated at a higher rate of pay for a few reasons, including handling calls for the duration of the shift in an uninterrupted block of time. There are performance goals that take into considerations reasonable breaks and if any employee that has a documented medical issue. Our unique business creates great opportunities for part-time shifts. They are perfect for college students or other team members who have sought a second, part-time-job opportunity. We pay a really great rate for these shorter shifts, which is far better than other part-time work in the job market today.
3.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- pay above minimum wage

Cons

- map bought out smaller answering service and map mgmt is worse

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