Does Map Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Map Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Map Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Map Communications?

52% of Map Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Map Communications 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Map Communications?

Customer Service Representative (30) , Virtual Receptionist (28) , Receptionist (18) , Call Center Agent (15) , Customer Service Agent (12) , Call Center Representative (8) , Customer Service Representative (CSR) (7) , Team Leader (6) , Agent (4) , Customer Service (4) , Manager (4) , Operator (4) , Supervisor (4) , Administrative (3) , Answering Service Operator (3)

What are the pros of working at Map Communications according to real employee reviews?

"The pay is good $20 per hour and some times they have double pay." ((in 26 reviews)); "Great people to work with" ((in 12 reviews)); "flexible hours & better pay than most businesses" ((in 6 reviews)); "Choose your own schedule, 3 days off, working inside." ((in 5 reviews)); "Great leadership and Management." ((in 5 reviews))

What are the cons of working at Map Communications according to real employee reviews?

"Back to back calls, poor training" ((in 10 reviews)); "micro management and strict QA rules" ((in 9 reviews)); "Benefits could be better, but that’s the cost of business today unfortunately" ((in 8 reviews)); "Favoritism is shown." ((in 6 reviews)); "People have problems all the time, and different supervisors will tell you different solutions." ((in 6 reviews))

What are employees saying about Map Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Map Communications layoffs and their outlook for job security at Map Communications in 2026.

What are the top reviewed Map Communications locations?

Chesapeake , Edinburg , New York , Nashville , North Richland Hills , Riverside , Las Vegas , Portland , Northfield , Virginia Beach , Roseville , San Juan , Miami , Marietta , Dunmore , Birmingham , Montgomery , Salt Lake City , Chicago , Northbrook , Norfolk , Leesburg , Independence , Brooklyn , New Hyde Park , Mesa , Detroit , Port Huron , Bellevue , South Mills

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Map Communications

Map Communications reviews

3.0

52% would recommend to a friend

(60 total reviews)

Vaibhav Dani

69% approve of CEO

54% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Dec 12, 2012

Great Company!

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

Very Great company. Promotes from within. Great training. Amazing staff. They give you stock and also give your quality bonuses. Meaning the better you handle your calls the more you make. MAP also recognize talent and hard work very quickly.

Cons

Pay starts you off a little low; however,

2.0

Aug 14, 2012

High expectations with too little training

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Fixed schedule--after training you know what your permanent schedule will be. There are advancement opportunities for employees willing to be devoted to the company and the job.

Cons

You are expected to be at work regardless of extreme weather conditions. There is a certain amount of dishonesty inherent in the job because you must continually give the impression of not being an answering service.

5.0

Jul 29, 2012

Great Experience (no i am not from management)

Call center receptionist

Recommend

CEO approval

Business Outlook

Pros

The pay is decent and you get nice raises. Paid training and they are thorough. You get your own cubicle, locker and computer. Management, very nice people and they are fair as well. Nice building and there is room to grow there. If I could go back to work there I would but I live in a different state now.

Cons

You don't really get to interact with other employees like the person in the cubicle beside you...but you are there to work. You can talk if you take the same lunch time You have to ask for restroom breaks, you might have to wait a few minutes no more than 5 min though bc they can only have so many people off the phones at one time. I quit because I was too young to realize what a great job it was.

Viewing 58 - 60 of 60 Reviews

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Great Company!

High expectations with too little training

Great Experience (no i am not from management)

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