Does Map Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Map Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Map Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Map Communications?

52% of Map Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Map Communications 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Map Communications?

Customer Service Representative (30) , Virtual Receptionist (28) , Receptionist (18) , Call Center Agent (15) , Customer Service Agent (12) , Call Center Representative (8) , Customer Service Representative (CSR) (7) , Team Leader (6) , Agent (4) , Customer Service (4) , Manager (4) , Operator (4) , Supervisor (4) , Administrative (3) , Answering Service Operator (3)

What are the pros of working at Map Communications according to real employee reviews?

"The pay is good $20 per hour and some times they have double pay." ((in 26 reviews)); "Great people to work with" ((in 12 reviews)); "flexible hours & better pay than most businesses" ((in 6 reviews)); "Choose your own schedule, 3 days off, working inside." ((in 5 reviews)); "Great leadership and Management." ((in 5 reviews))

What are the cons of working at Map Communications according to real employee reviews?

"Back to back calls, poor training" ((in 10 reviews)); "micro management and strict QA rules" ((in 9 reviews)); "Benefits could be better, but that’s the cost of business today unfortunately" ((in 8 reviews)); "Favoritism is shown." ((in 6 reviews)); "People have problems all the time, and different supervisors will tell you different solutions." ((in 6 reviews))

What are employees saying about Map Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Map Communications layoffs and their outlook for job security at Map Communications in 2026.

What are the top reviewed Map Communications locations?

Chesapeake , Edinburg , New York , Nashville , North Richland Hills , Riverside , Las Vegas , Portland , Northfield , Virginia Beach , Roseville , San Juan , Miami , Marietta , Dunmore , Birmingham , Montgomery , Salt Lake City , Chicago , Northbrook , Norfolk , Leesburg , Independence , Brooklyn , New Hyde Park , Mesa , Detroit , Port Huron , Bellevue , South Mills

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Map Communications

Map Communications reviews

3.0

52% would recommend to a friend

(60 total reviews)

Vaibhav Dani

69% approve of CEO

54% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jun 7, 2015

Virtual Receptionist

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

They try to work around hours you are able to work. Lots of incentive's to make more money per hour and bonuses..

Cons

Must work one weekend day and all holidays

Map Communications Response

10y

Thank you for the great review.

1.0

Feb 10, 2015

Good company, boring job

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

Room for growth Company promotes from within Easy to move up Friendly staff

Cons

Boring Long days Low pay Angry customers This job requires you to sit at a desk and answer the phone for eight hours every day. As soon as you hang up the phone you answer the next call, and there are always calls coming in 24/7 - don't expect any time between calls. You are required to not spend anymore time than 4 seconds off the phone in between calls. There always going to be the occasional rude customer - but that's true with any job. Honestly just the most tedious and boring job i've had. Definitely not for everyone.

4.0

Jun 20, 2013

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

MAP is employee owned with stock options, pay starts average for the area but raises do happen quickly. The work is chalked full of rules and regulations but it has to be in the call center industry. If everyone is off the phones, who is answering? MAP offers great incentives such as 401k, insurance, pay raises and bonus chances. In addition, they are constantly providing appreciation weeks, chances to win prizes, etc. Management strongly encourages growth and they do hire from within.

Cons

There should be some structure that rewards employees over 10 years or more from those that haven't been employeed as long. Vacation time, etc. Turnover at the entry level happens often but that is the nature of the beast in the call center industry. MAP is no exception.

Viewing 55 - 57 of 60 Reviews

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Virtual Receptionist

Good company, boring job

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