Does Map Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Map Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Map Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Map Communications?

52% of Map Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Map Communications 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Map Communications?

Customer Service Representative (30) , Virtual Receptionist (28) , Receptionist (18) , Call Center Agent (15) , Customer Service Agent (12) , Call Center Representative (8) , Customer Service Representative (CSR) (7) , Team Leader (6) , Agent (4) , Customer Service (4) , Manager (4) , Operator (4) , Supervisor (4) , Administrative (3) , Answering Service Operator (3)

What are the pros of working at Map Communications according to real employee reviews?

"The pay is good $20 per hour and some times they have double pay." ((in 26 reviews)); "Great people to work with" ((in 12 reviews)); "flexible hours & better pay than most businesses" ((in 6 reviews)); "Choose your own schedule, 3 days off, working inside." ((in 5 reviews)); "Great leadership and Management." ((in 5 reviews))

What are the cons of working at Map Communications according to real employee reviews?

"Back to back calls, poor training" ((in 10 reviews)); "micro management and strict QA rules" ((in 9 reviews)); "Benefits could be better, but that’s the cost of business today unfortunately" ((in 8 reviews)); "Favoritism is shown." ((in 6 reviews)); "People have problems all the time, and different supervisors will tell you different solutions." ((in 6 reviews))

What are employees saying about Map Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Map Communications layoffs and their outlook for job security at Map Communications in 2026.

What are the top reviewed Map Communications locations?

Chesapeake , Edinburg , New York , Nashville , North Richland Hills , Riverside , Las Vegas , Portland , Northfield , Virginia Beach , Roseville , San Juan , Miami , Marietta , Dunmore , Birmingham , Montgomery , Salt Lake City , Chicago , Northbrook , Norfolk , Leesburg , Independence , Brooklyn , New Hyde Park , Mesa , Detroit , Port Huron , Bellevue , South Mills

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Map Communications

Map Communications reviews

3.0

52% would recommend to a friend

(284 total reviews)

Vaibhav Dani

69% approve of CEO

54% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

Map Communications has an employee rating of 3.0 out of 5 stars, based on 284 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Map Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

284 reviews

1.0

Aug 1, 2015

Worst call center job ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I met some great people that I'm very close with. Having Saturday's off was actually pretty good for me.

Cons

Lots of favoritism, everyone was quite nasty. Instead of getting to know me, don't make assumptions. The schedule was the worst being that I have a little one and there was no willingness to change the schedule. Not a place for working moms.

5.0

Jun 7, 2015

Virtual Receptionist

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

They try to work around hours you are able to work. Lots of incentive's to make more money per hour and bonuses..

Cons

Must work one weekend day and all holidays

Map Communications Response

10y

Thank you for the great review.

3.0

Jun 5, 2015

Map Streets

Call center representative

Recommend

CEO approval

Business Outlook

Pros

It's a great place to get your foot in the door. They're hiring all the time so apply!

Cons

Trying to get time off I'd terrible.

Map Communications Response

10y

Thank you for the review. We offer 2 weeks paid time off from years 1-5, 3 weeks from 5-10 years and 4 weeks for 10+ years of service. We also offer a swap program so if you need a day off that you are scheduled to work you can swap your shift with another employee. I am sorry that you had problems getting time off.

Viewing 274 - 276 of 284 Reviews

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Worst call center job ever

Virtual Receptionist

Map Streets

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