Does Map Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Map Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Map Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Map Communications?

52% of Map Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Map Communications 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Map Communications?

Customer Service Representative (30) , Virtual Receptionist (28) , Receptionist (18) , Call Center Agent (15) , Customer Service Agent (12) , Call Center Representative (8) , Customer Service Representative (CSR) (7) , Team Leader (6) , Agent (4) , Customer Service (4) , Manager (4) , Operator (4) , Supervisor (4) , Administrative (3) , Answering Service Operator (3)

What are the pros of working at Map Communications according to real employee reviews?

"The pay is good $20 per hour and some times they have double pay." ((in 26 reviews)); "Great people to work with" ((in 12 reviews)); "flexible hours & better pay than most businesses" ((in 6 reviews)); "Choose your own schedule, 3 days off, working inside." ((in 5 reviews)); "Great leadership and Management." ((in 5 reviews))

What are the cons of working at Map Communications according to real employee reviews?

"Back to back calls, poor training" ((in 10 reviews)); "micro management and strict QA rules" ((in 9 reviews)); "Benefits could be better, but that’s the cost of business today unfortunately" ((in 8 reviews)); "Favoritism is shown." ((in 6 reviews)); "People have problems all the time, and different supervisors will tell you different solutions." ((in 6 reviews))

What are employees saying about Map Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Map Communications layoffs and their outlook for job security at Map Communications in 2026.

What are the top reviewed Map Communications locations?

Chesapeake , Edinburg , New York , Nashville , North Richland Hills , Riverside , Las Vegas , Portland , Northfield , Virginia Beach , Roseville , San Juan , Miami , Marietta , Dunmore , Birmingham , Montgomery , Salt Lake City , Chicago , Northbrook , Norfolk , Leesburg , Independence , Brooklyn , New Hyde Park , Mesa , Detroit , Port Huron , Bellevue , South Mills

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Map Communications

Map Communications reviews

Item: Map Communications
Rating: 4
Author: Virtual Receptionist

3.0

52% would recommend to a friend

(284 total reviews)

Vaibhav Dani

69% approve of CEO

54% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

Map Communications has an employee rating of 3.0 out of 5 stars, based on 284 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Map Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

284 reviews

5.0

Jul 29, 2012

Great Experience (no i am not from management)

Call center receptionist

Recommend

CEO approval

Business Outlook

Pros

The pay is decent and you get nice raises. Paid training and they are thorough. You get your own cubicle, locker and computer. Management, very nice people and they are fair as well. Nice building and there is room to grow there. If I could go back to work there I would but I live in a different state now.

Cons

You don't really get to interact with other employees like the person in the cubicle beside you...but you are there to work. You can talk if you take the same lunch time You have to ask for restroom breaks, you might have to wait a few minutes no more than 5 min though bc they can only have so many people off the phones at one time. I quit because I was too young to realize what a great job it was.

4.0

Jan 30, 2012

Interviewing and Working for MAP Communications was a fairly good experience.

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

The interview process is great, those in authority are really nice and my coworker were pleasant as well. There is potential for advancement, benefits and stock options and something for everyone's schedule.

Cons

Clocking in and out is a little annoying as well as waiting for bathroom breaks (not too long usually). Answering the phones may be the most difficult part and usually that isn't bad at all.

Viewing 283 - 284 of 284 Reviews

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Great Experience (no i am not from management)

Interviewing and Working for MAP Communications was a fairly good experience.

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