Marshalls reviews

3.4

57% would recommend to a friend

(7,636 total reviews)
avatar

Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 16, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing about marshalls is nice.

Cons

Lack of management. They like working you like a dog. Very disrespectful. I would never recommend working for a company so selfish and u thoughtful!!!

1.0
Mar 7, 2015
Recommend
CEO approval
Business Outlook

Pros

10% discount. Associates are nice and friendly. Doesn't require too much from normal part-time associates. They are flexible with school schedules.

Cons

If you don't sell credit cards then you should find another job fast. Coordinators are given unrealistic expectations. The more you move up, the worse they treat you.

2.0
Jan 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The employee discount is handy, although it's usually only 10%, except for certain weekends when employees get 20%. If you work on the floor, you eventually learn what products they have & about different designers. They do actually have a ton of nice products, but you can't afford most of them with your tiny paycheck.

Cons

The pay is minimum wage, but come time for employee reviews, managers never give good enough reviews for a full raise, even if you're the only employee doing work. The customers have no respect for the employees. Coworkers are high school slackers & people who have been there for decades & think their seniority means they don't have to work anymore. There are never enough people scheduled to run the whole store, either, because the managers want their specific store to make more money than the others in the company around them, so they just save money by not properly paying employees (by not giving good enough raises & not scheduling enough people). If you work the registers, everyone gets on your case about everything & managers only care about how many credit cards you open each day - most people in an area either already have credit cards or absolutely don't want one, so there's no way to really win that battle. Every once in a while, the big guys in suits will come in, tell the managers that their store is all wrong, and rearrange the entire thing (which the managers love doing while you're working & get mad at you over organization even though you didn't place an entire section of items in the wrong place) & make sure to come up with the most counterproductive way for you to do your job because obviously the suits, who have probably never done your job, think they know best.

Viewing 142 - 144 of 7,636 Reviews

Glassdoor has 7,852 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.