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MasTec Advanced Technologies

Part of MasTec

Engaged Employer

MasTec Advanced Technologies reviews

2.9

34% would recommend to a friend

(386 total reviews)
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José R. Mas

49% approve of CEO

30% positive business outlook

MasTec Advanced Technologies has an employee rating of 2.9 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MasTec Advanced Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

386 reviews
3.0
Jun 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities paid training nice location incentive program set schedule good hours good pay

Cons

no real concern for personal/ family life agents are disrespectful management is aware and still does nothing supervisors can be pissy and unprofessional

2.0
Jun 23, 2015

No Compassion

Recommend
CEO approval
Business Outlook

Pros

Small call center Good Co workers Profit Sharing Bonus at end the year

Cons

Turnover rate Constant changes in policies and procedures Shift bidding at their whim and you have no idea what available schedules will be until it's your turn to choose and then your taken into your sups office and stooped over their desk looking at their monitor or being read to you over the phone and you must make your selection on the spot when they did a large layoff of 60% of the staff on another campaign they were told they would be working until a specific date but employment was unexpectedly ended 2 weeks prior in November right before Thanksgiving Management that rallied for agents were terminated I myself was let go after having my schedule changed 4 times in 3 months and weeks of dealing with being short staffed creating forced overtime and stress and pressure exactly 1 week before Christmas

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MasTec Advanced Technologies Response
11y
We’re sorry to hear about your experience working in our call center, but we appreciate your feedback about being more in touch with our employees. We do our best to accommodate our team, so your comments on scheduling will be passed on to management. Thanks for taking the time to leave us a review.
4.0
Jun 19, 2015

Thougths

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Driven, flexible, and opportunistic. A history of front line employees feeling abused or neglected and that is a by-product of a few bad apples.

Cons

Pay and benefits aren't the greatest. Supporting the clients they do results in long hours and longer months. A few departments are under-staffed.

Viewing 373 - 375 of 386 Reviews

Glassdoor has 400 MasTec Advanced Technologies reviews submitted anonymously by MasTec Advanced Technologies employees. Read employee reviews and ratings on Glassdoor to decide if MasTec Advanced Technologies is right for you.