Massage Heights reviews

3.0

37% would recommend to a friend

(795 total reviews)
avatar

Shane Evans

62% approve of CEO

37% positive business outlook

Massage Heights has an employee rating of 3.0 out of 5 stars, based on 795 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Massage Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

795 reviews
2.0
Feb 19, 2017
Recommend
CEO approval
Business Outlook

Pros

I joined this company as a way of starting off my esthetician career and it hasn't been a bad experience. Admittedly, it's going to be a little difficult for a skin therapist to get business(and also depends on the location). Overall, this a good place to start off to get a feel on how some clients are and what to expect in the industry. Flexible hours and schedule Free massage or facial every month

Cons

For an esthetician looking to advance in their careers, this place is most likely not it unless you want to do facials all the time. Massage Heights doesn't believe in adding on services such as waxing, eyelash extensions, back treatments/back facials, brow and lash tinting, etc. all because it's "not relaxing." Because of this mindset, it's handicapping their skin therapist's business. What Massage Heights doesn't realize is that an esthetician can do so much more than just facials! Our job is BEAUTY! We help people feel better about themselves by waxing off unwanted, doing makeup for them for their special events, eyelash extensions for those who want more length and volume, and do back treatments since it's a hard spot to properly cleanse. I understand that waxing is not the most comfortable service but clients go in knowing that it won't be! A Brazilian wax can actually be not as painful as some believe if the skin therapist is properly trained. I also understand that you won't add back treatments due to the fact that you're afraid the public will mix them up with a regular massage. Well, that's what your LCs are for! I also worked the front desk and quite a bit of people got your Revitalizing Face Massage mixed up with an actual facial! Your LCs can take the time to explain the difference.

1.0
Dec 1, 2016

management

Recommend
CEO approval
Business Outlook

Pros

nothing positive to say about this company

Cons

Horrible communications, never keeps in contact with therapists, Cheap clients, tips are horrible. Hot stones done incorrectly, in my mind. company needs to invest with the state of Texas. or have a surprise visit to ALL facilities...

1.0
Sep 7, 2014

Eh

Recommend
CEO approval
Business Outlook

Pros

Great massage discounts There is alot of down time That's pretty much it

Cons

Corporate does not care about you It's literally ran by 18 year olds You make 9 dollars an hour

Viewing 10 - 12 of 795 Reviews

Glassdoor has 807 Massage Heights reviews submitted anonymously by Massage Heights employees. Read employee reviews and ratings on Glassdoor to decide if Massage Heights is right for you.