Massage Heights reviews

3.0

37% would recommend to a friend

(795 total reviews)
avatar

Shane Evans

62% approve of CEO

37% positive business outlook

Massage Heights has an employee rating of 3.0 out of 5 stars, based on 795 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Massage Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

795 reviews
3.0
May 4, 2017

Not the Best Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Retreat director is a hard worker, very flexible with your schedule, understands other obligations -Strong sense of unity within coworkers -Good for sales resume -Monthly massage

Cons

-Owner does not really know how to run a business -Owner records you while you're working and listens in on conversations, then calls from home asking about what she heard/saw -Loyalty is placed in new hires instead of current employees (weekends, closing, etc.)

2.0
Mar 14, 2017

I wouldn't recommend it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's pretty flexible in terms of scheduling.

Cons

It's in sales but and there are sales goals that we were pushed to make by being dishonest with clients.

avatar
Massage Heights Response
9y
Any company you work for has sales goals and we are privileged in this industry that sales = service. All sales are products or services that benefit the client in a therapeutic way. Some therapists are just not comfortable making recommendations or communicating benefits to clients.
3.0
Aug 29, 2014

1 year as Massage Therapist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience. You have a ton of clients and see all kinds of different people, so you get a well-rounded experience as far as that is concerned. Once you've been there for a while, it's pretty guaranteed that you will be booked the whole time you're there.

Cons

The pay is not great. $15 per 50 minute massage. If you aren't massaging, you aren't getting paid. So you don't get paid when you're doing laundry or cleaning...still haven't figured out how that is legal. Tips aren't great either. People tip based on their membership price, not based on market value for the massage or on how well you massage. No raises or room to make more money. I work 5 days a week and massage 6 hours each day and can barely pay my bills. This wasn't what I was expecting when I graduated from school. They expect you to show up, even if you're sick. They also change your schedule without making sure it's ok with you first. And if you aren't booked, you still have to stay and do laundry or clean, even though you aren't getting paid unless you're massaging.

Viewing 4 - 6 of 795 Reviews

Glassdoor has 807 Massage Heights reviews submitted anonymously by Massage Heights employees. Read employee reviews and ratings on Glassdoor to decide if Massage Heights is right for you.